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Description
Meetings and phone calls form the essential foundation of your work dynamics, yet unproductive discussions may be impeding your progress. Revolutionize your workflow with Avoma’s Conversation Management platform, where you can uncover topic trends, identify successful communication patterns, gain essential coaching insights, and assess potential deal risks. Effortlessly search for specific terms, highlight key moments, and leave comments for constructive feedback. Streamline your process by automating note-taking and data entry, allowing you to concentrate on meaningful conversations. Gather vital insights from your team's discussions to enhance coaching effectiveness, and foster collaboration with cross-functional teams to achieve better alignment. Benefit from automatic video recordings, accurate transcripts, and AI-generated notes that emphasize crucial topics. Ensure that important action items are not overlooked by following up diligently. Utilize the search feature within transcripts and replay recordings with time-stamped notes to recall important details, enhancing your overall productivity and effectiveness. By adopting this innovative approach, you'll significantly elevate the quality of your interactions and decision-making processes.
Description
Lightfield represents an advanced, AI-powered customer relationship management (CRM) system designed to seamlessly capture, structure, and evaluate every interaction with customers, eliminating the need for tedious manual data entry by automatically recording details from emails, meetings, support tickets, and other engagements, thereby maintaining a comprehensive and uninterrupted timeline of relationships. This innovative platform replaces conventional CRM data entry processes by integrating seamlessly with meeting schedules, email communications, and ticketing services, ensuring that your CRM is continuously updated to preserve context and facilitate timely follow-ups, which aids teams in enhancing their strategies with every engagement. Users can interact with their CRM using simple language queries and benefit from agent-like functionalities that enable actions to be taken post-meeting, all while leveraging complete relationship insights. Additionally, Lightfield boasts capabilities such as automatic meeting preparation, video capture and transcription, streamlined follow-up tasks, a collaborative environment for task distribution and feedback, along with a dynamic data model that adapts to the evolving needs of your organization. With these robust features, Lightfield not only enhances productivity but also fosters deeper customer connections.
API Access
Has API
API Access
Has API
Integrations
Aircall
Axis LMS
GoTo Meeting
Google Calendar
Google Meet
Groove
HighFive
HubSpot CRM
HubSpot Customer Platform
Kixie PowerCall & SMS
Integrations
Aircall
Axis LMS
GoTo Meeting
Google Calendar
Google Meet
Groove
HighFive
HubSpot CRM
HubSpot Customer Platform
Kixie PowerCall & SMS
Pricing Details
$19/user/month
Free Trial
Free Version
Pricing Details
$36 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avoma
Founded
2017
Country
United States
Website
www.avoma.com
Vendor Details
Company Name
Lightfield
Founded
2020
Country
United States
Website
lightfield.app/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Meeting
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
Revenue Intelligence
Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management