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features
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support

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Description

Datto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients.

Description

Datto Endpoint Detection and Response (EDR) provides robust capabilities to identify and address sophisticated threats. This user-friendly, cloud-based EDR solution is tailored specifically for businesses. Recognized as a leader in combatting malware and advanced threats, Datto EDR has been independently validated for its effectiveness. According to Miercom, a prominent authority in cybersecurity assessments, this system can detect and neutralize an impressive 99.62% of malware when used alongside Datto AV. Given the constant emergence of new threats, you can be confident that even the most sophisticated attacks are intercepted by Datto EDR. You don’t need to possess extensive security knowledge to benefit from its expertise. The intelligent recommendations provided by Datto EDR help reduce alert fatigue, while its correlation engine minimizes irrelevant notifications. This allows you to concentrate on what truly matters for your organization’s security. Furthermore, the seamless integration with Datto RMM facilitates quick EDR deployment with just a click, along with streamlined alert responses, device isolation, and comprehensive dashboard access—all essential for maintaining a secure environment. Ultimately, Datto EDR not only fortifies your defenses but also enhances your operational efficiency in the face of evolving cyber threats.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Datto RMM Yes 
Acronis Cyber Protect Cloud Yes 
APIANT Yes 
Acronis Cyber Protect Yes 
Addigy Yes 
Backup Radar Yes 
Boomi Yes 
Domotz Yes 
HaloCSM Yes 
ITBoost Yes 
Netreo Yes 
Nizlo Yes 
RingLogix Yes 
Simplii Yes 
Slaask Yes 
ThreatAware Yes 
TimeZest Yes 
Wufoo Yes 
audIT Yes 

Integrations

Datto RMM Yes 
Acronis Cyber Protect Cloud No 
APIANT No 
Acronis Cyber Protect No 
Addigy No 
Backup Radar No 
Boomi No 
Domotz No 
HaloCSM No 
ITBoost No 
Netreo No 
Nizlo No 
RingLogix No 
Simplii No 
Slaask No 
ThreatAware No 
TimeZest No 
Wufoo No 
audIT No 

Pricing Details

$50 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Datto, a Kaseya company

Founded

2007

Country

United States

Website

www.datto.com/products/autotask-psa

Vendor Details

Company Name

Datto, a Kaseya company

Founded

2007

Country

United States

Website

www.datto.com/products/edr-software/

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

Endpoint Detection and Response (EDR)

Behavioral Analytics No 
Blacklisting/Whitelisting No 
Continuous Monitoring No 
Malware/Anomaly Detection No 
Prioritization No 
Remediation Management No 
Root Cause Analysis No 

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