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Description
AutomationEdge is an Intelligent Robotic Process Automation product that comes bundled with key technologies for automation of front, middle, and back office operations.
AutomationEdge offers chatbots, intelligent automation bots, AI, and machine learning capabilities that help clients cut costs, improve response times, grow their business, and achieve compliance. AutomationEdge offers ready-made Bots and a development environment for new Bots. Each organization has different business functions. Some of these repetitive tasks can be time-consuming and error-prone if they are not performed by humans. AutomationEdge – Robotic Process Automation automates repetitive data processes such as processing transactions, collating information, triggering responses and integrating disparate data systems.
Description
Intelligent Automation allows for the comprehensive management of enterprise transformation by integrating process activities across various operational areas, leading to an organization that is highly automated and focused on client needs without traditional boundaries. In contrast to RPA, which mainly offers straightforward rule-based methods and basic machine learning models, employing a platform driven by AI for process automation yields results that are both more precise and scalable. A hybrid automation strategy, which leverages various tools such as RPA and AI/ML, enhances the level of automation achievable for diverse processes. By utilizing AI/ML algorithms, this approach eliminates the need to write custom automation rules, enabling the algorithm to discern patterns from existing data and apply these insights to streamline future processes. Consequently, this method automates segments of the workflow while still retaining characteristics reminiscent of manual operations, thereby striking a balance between efficiency and familiarity. Ultimately, this evolution in automation leads to a more adaptive and intelligent operational framework.
API Access
Has API
No
API Access
Has API
No
Integrations
Desk Manager
Yes
Freshdesk
Yes
Salesforce
Yes
ServiceNow
Yes
Zendesk
Yes
Integrations
Desk Manager
No
Freshdesk
No
Salesforce
No
ServiceNow
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AutomationEdge Technologies
Founded
2005
Country
United States
Website
automationedge.com
Vendor Details
Company Name
Predictly
Founded
2015
Country
India
Website
predictly.co
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
No
Code-free Development
No
Image Recognition
No
Optical Character Recognition
Yes
Process Builder
No
Third Party Application Integration
No
Unattended Automation
Yes
Product Features
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No