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Description
Break the invisible barriers between systems, apps, and data. Meet the agentic automation platform that makes quick work of your most complex processes.
Make getting things done look easy—because it is. Orchestrate your most complex, critical processes across systems and teams, leaving app and data silos in the dust. Drive every process at maximum speed. Set up and apply AI + automation wherever your teams work with simple-to-use tools and expert support. Get peace of mind and automate with AI in any context, no matter how complex, with full security and governance controls.
Get right-size support every step of the way. Start with do-it-yourself training, community expertise from 1M+ automation professionals, and a global partner ecosystem.
Description
Rapidly expanding companies like Bonami, Twisto, Expan.do, and Sanasport are leveraging the capabilities of OneTone.ai Automated Supervisor to oversee all customer interactions, which helps to pinpoint problems that could result in diminished customer satisfaction and decreased revenue. This innovative AI-driven solution is designed specifically for Customer Support and Quality Assurance leaders, allowing for the automated evaluation of every written communication with customers.
Utilizing OneTone.ai enables organizations to achieve several significant benefits, including a reduction of 25% to 50% in the time spent by Customer Support and QA leaders on supervisory tasks. In mere moments, it provides a comparative analysis of agent performance based on real-time data from all conversations, eliminating the need for manual reviews and the traditional feedback processes with a cutting-edge AI alternative. Additionally, it offers quality assessments across various languages, ensuring consistency and effectiveness in communication.
OneTone.ai identifies various critical issues, including the absence of Calls-To-Action, negative sentiments, inappropriate language, arguments, typos, and mistakes related to company guidelines. By facilitating such thorough monitoring, OneTone.ai empowers businesses to enhance their customer engagement and drive better outcomes. Moreover, this tool ensures that all agents meet high standards, fostering an environment of continuous improvement within customer service teams.
API Access
Has API
API Access
Has API
Integrations
AccountMate
Adobe Acrobat
Amazon Bedrock
Aspire Automation Finder
Base64.ai
BlueSwan
ClearProcess
Cognixia
Docugami
Excelpoint
Integrations
AccountMate
Adobe Acrobat
Amazon Bedrock
Aspire Automation Finder
Base64.ai
BlueSwan
ClearProcess
Cognixia
Docugami
Excelpoint
Pricing Details
$750.00
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Automation Anywhere
Founded
2003
Country
United States
Website
www.AutomationAnywhere.com
Vendor Details
Company Name
OneTone.ai
Founded
2021
Country
United States
Website
onetone.ai/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Low-Code Development
AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management
Procure to Pay
Billing & Invoicing
Budgeting / Forecasting
Compliance Management
Contract Lifecycle Management
Financial Reporting
Integration Management
Inventory Management
Order Management
Vendor Management
Robotic Process Automation (RPA)
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
Workload Automation
Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support