Average Ratings 2 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

The Automatic Call Recording function of RingCentral MVP allows for straightforward recording of both inbound and outbound calls. This feature is user-friendly and requires minimal setup, enabling calls to be recorded effortlessly from any device connected to your RingCentral account. By utilizing the Automatic Call Recording feature, users can download, playback, and send recorded calls via email, which is beneficial for monitoring customer service interactions or for training sessions; it also serves to document discussions and maintain precise legal and compliance records. Furthermore, this functionality enhances accountability and ensures that important conversations are preserved for future reference.

Description

TekTape is an audio recorder for Windows Server Editions 2003-2019 Server. An easy-to-use HTTP interface. Monitoring of SIP calls in real time. Recording audio streams from SIP calls. Recorded calls can be saved as wave files in 16 bits, 8 Khz mono file format. Support for TZSP (TaZmen Sniffer Protocol). CDR generation for monitored calls. CDR can also be created by TekTape for failed calls. Real-time listening and termination of audio for selected SIP calls. TLS decoding using SRTP encryption for SIP calls. TekTape can record audio conversations with Lync endpoints if Lync Server certificate and its private key are installed on to the TekTape system. G.711 AMU Law, G.722, G.729, and GSM are supported codes. Multi-site recording support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

C2CRM
Call Optix
Chatlayer by Sinch
Clari Copilot
CloudNuro
CoCounselor
CredentialingSpectrum
FetchIt
Fruition RevOps
IRIS Clarity
InsuredMine
Jenesis Agency Management
Ketch
Mayday
Nango
Outdoo AI
PowerSchool SmartFind Express
SalesKen
SchoolSpring Job Board

Integrations

C2CRM
Call Optix
Chatlayer by Sinch
Clari Copilot
CloudNuro
CoCounselor
CredentialingSpectrum
FetchIt
Fruition RevOps
IRIS Clarity
InsuredMine
Jenesis Agency Management
Ketch
Mayday
Nango
Outdoo AI
PowerSchool SmartFind Express
SalesKen
SchoolSpring Job Board

Pricing Details

$19.99/month/user
Free Trial
Free Version

Pricing Details

$1100 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Vendor Details

Company Name

KaplanSoft

Founded

2011

Country

Turkey

Website

www.kaplansoft.com/tektape/

Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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