Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AutomatedService's back office software equips your service organization with cutting-edge digital technology, enhancing both efficiency and profitability. Our solution effectively organizes and simplifies the often chaotic workflows associated with managing a service enterprise. You can effortlessly record customer information, allocate the appropriate technicians to specific tasks, and significantly minimize the amount of paper used. By utilizing AutomatedService field service management software from Ascent Business Systems, you can elevate customer service and increase your service revenue. This software provides your team with essential information needed to effectively cater to your most important asset—your customers! Additionally, managing new business opportunities is streamlined through our integrated sales lead entry and sales management functionalities. When an opportunity transitions into a sale, all client information is retained seamlessly throughout the entire transaction lifecycle, ensuring a smooth experience for both your team and your clients. Furthermore, this comprehensive approach not only optimizes daily operations but also positions your business for sustainable growth in a competitive market.
Description
VServiceManagement offers a cloud-centric solution tailored for the intricate nature of modern post-sales service scenarios. It combines advanced warranty and entitlement management along with top-tier field service operations management into one cohesive package, allowing businesses to craft and execute their own unique processes. By utilizing this platform, companies can consistently provide outstanding service, monitor their operations, and innovate new offerings to enhance customer satisfaction. Additionally, VContactCenter serves as a cloud-first option for contemporary multichannel and multi-client contact centers, equipping organizations with all necessary tools to refine customer relationships, such as agent support, CTI integration, and customizable workflow designs, while also maintaining effective oversight of backend operations. ACCO Brands, a recognized name in the office supplies and equipment sector, utilizes VServiceManagement to empower its service technicians in efficiently handling every element of their service engagements, thereby streamlining their workflow and improving customer interactions. This integration of advanced solutions not only bolsters operational efficiency but also fosters a more responsive service environment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ascent Business Systems
Founded
1988
Country
United States
Website
www.ascent-sys.com
Vendor Details
Company Name
Vertical Solutions
Founded
1986
Country
United States
Website
www.vertsol.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No