Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Introducing the WebSelfStorage Business Platform®, a comprehensive management software solution that empowers you to oversee your facility from any location, at any time. This cost-effective, cloud-based platform operates seamlessly across all devices in real-time. Additionally, it stands out as the sole fully integrated tool in the industry, featuring online marketing, reservations, automated customer payments, tenant insurance, and much more. Whether you're on a mobile phone, tablet, or desktop, you can access it through any web browser without the hassle of downloading or updating software. Manage your operations effortlessly from anywhere! Our platform offers the most competitive payment processing rates available, enabling you to accept all major credit and debit cards as well as electronic check payments directly within the system. The convenient customer portal allows tenants to pay and manage their accounts with ease, while fully integrated payment processing eliminates the need for third-party merchants, ensuring transparency and no hidden fees. With WebSelfStorage, streamline your facility management like never before!
API Access
Has API
No
API Access
Has API
No
Integrations
Automated Storage Call Center
No
Cubby
Yes
Hummingbird
Yes
QuickBooks Online
No
QuickBooks Online Advanced
No
Quicken
No
SiteLink Web Edition
Yes
WebSelfStorage
Yes
monday AI work platform
Yes
storEDGE
Yes
Integrations
Automated Storage Call Center
Yes
Cubby
No
Hummingbird
No
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Quicken
Yes
SiteLink Web Edition
No
WebSelfStorage
No
monday AI work platform
No
storEDGE
No
Pricing Details
$2.25 per month
Free Trial
No
Free Version
No
Pricing Details
$34.95 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
U-Haul
Founded
2001
Country
United States
Website
webselfstorage.com
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
Product Features
Self Storage
Customer Management
Yes
Deposit Tracking
Yes
Gate/Access Control
Yes
Interactive Property Map
Yes
Late Fee Calculation
Yes
Lead Management
No
Move-In / Move-Out Wizard
Yes
Multi-Location
Yes