Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Unit Manager Pro is a cloud-based software solution tailored for self-storage facility owners and operators. This comprehensive platform consolidates tenant and unit records, lease management, rent collection, invoicing, payment tracking, and scheduled rent increases into a single interface. Users can facilitate card payments via Stripe and manage Direct Debits through GoCardless while automating the invoicing process and sending reminders for overdue payments. Additionally, tenants have the convenience of a self-service portal for their needs. The software features lease templates that support electronic signatures, a website builder for the facility that allows online booking of units, and an analytics dashboard that provides insights into operational performance. Ultimately, it is crafted specifically for self-storage businesses aiming to streamline their daily operations and customer interactions through an accessible online platform. This makes it a valuable tool for enhancing efficiency in managing facilities effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Cubby
Yes
GoCardless
No
Hummingbird
Yes
SiteLink Web Edition
Yes
Stripe
No
WebSelfStorage
Yes
monday AI work platform
Yes
storEDGE
Yes
Integrations
Cubby
No
GoCardless
Yes
Hummingbird
No
SiteLink Web Edition
No
Stripe
Yes
WebSelfStorage
No
monday AI work platform
No
storEDGE
No
Pricing Details
$2.25 per month
Free Trial
No
Free Version
No
Pricing Details
Subscription billing applies to units with active leases; empty units are free. Optional done-for-you setup costs £99 and is credited to the first invoice.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
Unit Manager Pro
Website
unitmanagerpro.com
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No