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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Tenant provides an all-in-one, cloud-based platform for self-storage businesses, integrating all operations into one cohesive system that replaces outdated, fragmented tools with comprehensive property management, ecommerce, and operational solutions tailored for the self-storage sector. The platform's essential offerings feature Hummingbird, a property management system designed to automate daily tasks from tenant move-ins to delinquency management while enabling remote supervision; Mariposa, which delivers high-performing websites equipped with full online reservation and rental functionalities to attract more tenants; and Nectar, a central data hub that synchronizes products, vendors, and online experiences in real time. Additionally, Tenant offers digital marketing solutions to boost visibility and generate leads, integrated payment processing, mobile task management tools to enhance field operations, and membership services that empower independent operators to effectively compete against larger competitors. This comprehensive suite not only simplifies management but also enhances the overall efficiency of self-storage operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

6Storage
Bid13
Birdeye
Brivo
Chartio
Domo
Hummingbird
Looker
Moody's Analytics
Prorize Pricing AI Platform
Qlik Compose
SiteLink Web Edition
Swivl
Tableau
WebSelfStorage
WinSen Property Manager
Yext
Zion Call Management
monday work management
storEDGE

Integrations

6Storage
Bid13
Birdeye
Brivo
Chartio
Domo
Hummingbird
Looker
Moody's Analytics
Prorize Pricing AI Platform
Qlik Compose
SiteLink Web Edition
Swivl
Tableau
WebSelfStorage
WinSen Property Manager
Yext
Zion Call Management
monday work management
storEDGE

Pricing Details

$2.25 per month
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Tenant

Founded

2019

Country

United States

Website

www.tenantinc.com

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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