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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Storman Cloud, the next generation in cloud-based self storage management software, is available for single facilities or multi-sites. It manages all aspects related to self storage, your facility, and your customers. Storman is a class-leading self-storage software. It is stable, modern, stable, and accessible from any internet-connected device. Storman was developed by people who have been providing self-storage software of the highest quality for over three decades. INCREASE REVENUE & CASH FLOW Storman Cloud automates many of your daily tasks, allowing you and your staff to concentrate on selling. POWERFUL SALES & MARKETING FEATURES Our smart sales CRM provides your staff with the tools to increase sales. It's easy for your customers to pay you Customers in Australia, New Zealand and the UK can be offered flexible payment options, including Direct Debit, Credit Card and Direct Debit.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cubby Yes 
Ezidebit No 
Hummingbird Yes 
SiteLink Web Edition Yes 
WebSelfStorage Yes 
monday AI work platform Yes 
storEDGE Yes 

Integrations

Cubby No 
Ezidebit Yes 
Hummingbird No 
SiteLink Web Edition No 
WebSelfStorage No 
monday AI work platform No 
storEDGE No 

Pricing Details

$2.25 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Storman Software Pty Ltd

Founded

1992

Country

Australia, New Zealand, UK

Website

www.storman.com

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

Product Features

Self Storage

Customer Management Yes 
Deposit Tracking Yes 
Gate/Access Control Yes 
Interactive Property Map Yes 
Late Fee Calculation Yes 
Lead Management Yes 
Move-In / Move-Out Wizard Yes 
Multi-Location Yes 

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