Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Storage Commander is a leader in self-storage software solutions. Storage Commander Cloud, a cross-platform management solution for self-storage, streamlines facility operations and increases rental income. Storage Commander Cloud is available as an online platform or web-based self storage software. It offers speed, security, scalability and revenue management. It also integrates with a robust customer relationship management system.
API Access
Has API
No
API Access
Has API
No
Integrations
ClickandStor®
No
Cubby
Yes
Gmail
No
Hummingbird
Yes
Podium
No
QuickBooks Online
No
QuikStor Cloud
No
RMail
No
SiteLink Web Edition
Yes
Twilio
No
Integrations
ClickandStor®
Yes
Cubby
No
Gmail
Yes
Hummingbird
No
Podium
Yes
QuickBooks Online
Yes
QuikStor Cloud
Yes
RMail
Yes
SiteLink Web Edition
No
Twilio
Yes
Pricing Details
$2.25 per month
Free Trial
No
Free Version
No
Pricing Details
Pricing starts at $80 per month
Storage Commander Cloud offers amazing cross-platform software with competitive pricing that scales for your needs so you never overpay for your management software.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
Storage Commander Software
Founded
1998
Country
United States
Website
www.storagecommander.com/sourceforge/
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
Product Features
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
Yes
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No
Self Storage
Customer Management
Yes
Deposit Tracking
Yes
Gate/Access Control
Yes
Interactive Property Map
Yes
Late Fee Calculation
Yes
Lead Management
Yes
Move-In / Move-Out Wizard
Yes
Multi-Location
Yes