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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Stora's all-in-one self-storage software is designed to increase your sales, reduce your overheads and save. you. time. With Stora, you can: personalize a ready-to-go website, process online rentals, invoicing & payments, run customer ID checks, issue contracts and integrate your smart entry system. Site management is also a breeze with interactive facility maps, pricing display options, and customer relationship tools - while the reporting dashboard allows you to keep track of everything at a glance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

6Storage
Calcumate
Facebook
Google Ads
Google Analytics
Google Tag Manager
HubSpot CRM
HubSpot Customer Platform
Hummingbird
Intercom
LinkedIn Ads
Shoprocket
SiteLink Web Edition
Stripe
Stripe Billing
Stripe Identity
WebSelfStorage
Xero
monday AI work platform
storEDGE

Integrations

6Storage
Calcumate
Facebook
Google Ads
Google Analytics
Google Tag Manager
HubSpot CRM
HubSpot Customer Platform
Hummingbird
Intercom
LinkedIn Ads
Shoprocket
SiteLink Web Edition
Stripe
Stripe Billing
Stripe Identity
WebSelfStorage
Xero
monday AI work platform
storEDGE

Pricing Details

$2.25 per month
Free Trial
Free Version

Pricing Details

$70 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Stora

Founded

2020

Country

United Kingdom

Website

www.stora.co

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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