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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

SWAMP, which stands for Storage/Warehouse Asset Management Program, is arguably the finest storage management software available today. Its effectiveness lies in its ability to simplify your storage management tasks without straining your budget. By choosing SWAMP, you can enhance your productivity and increase your business's profitability. When you become part of the SWAMP community, you connect with a vast network of satisfied users and collaborate with a dedicated father-son team boasting 25 years of combined experience in the storage and software sectors. They are committed to understanding your requirements and valuing your feedback. Picture having access to free and unlimited support alongside friendly and professional assistance—this is the essence of Quayle Computer Concepts. Discover how SWAMP and Quayle Computer Concepts can transform your business operations. With various invoice types at your disposal, such as full page, half page, full statement, and postcard options, you can easily meet your invoicing needs. Additionally, the software provides a bird's-eye view of your facility, complete with color-coded indicators for unit, rental, and payment status. This feature allows you to manage your assets more efficiently and make informed decisions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday work management
storEDGE

Integrations

6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday work management
storEDGE

Pricing Details

$2.25 per month
Free Trial
Free Version

Pricing Details

$149 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Quayle Computer Concepts

Website

www.quayles.com

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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