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Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Kinnovis is AI-powered facility management software for self-storage operators. The platform handles the work your team does every day and the experience your customers see. Kinnovis Manager is the core product: - 24/7 online bookings through the customer-facing booking portal - Customer portal where tenants manage units, payments and access - Free website included - Interactive facility map for instant unit visibility - Automated emails with templates, merge tags and triggers - Task dashboard that alerts the right person automatically - Analytics with advanced search, filtering and shareable charts - Checkout items for one-off and recurring add-on revenue Three optional products extend the Kinnovis Manager: JaneAI - an AI chatbot handling customer enquiries 24/7. Gives quotes, recommends units and answers questions in over 10 languages. Available as an add-on or standalone. Kinnovis Access - smart access control. Door and gate hardware, a tenant mobile app and a booking-to-access flow built in. Available as an add-on or standalone. Kinnovis Connect - our public API. Thousands of integrations, full documentation and direct access for every customer. Cuts admin work by up to 70%. Real outcomes: Lättlagrat saw a 40-60% increase in leads after switching. NPSTORAGE reduced manual errors. Stefan Fischer's customers book online, get direct access and are billed automatically. AI isn't a fad here, it's in our DNA. We use it across every department, from product and engineering through to stress-testing features and crunching data. That's how the platform was built and how it keeps evolving. Every new feature is included at no extra cost. No premium tiers, no upselling. Used by operators across the UK, Europe and beyond.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cubby Yes 
DATEV No 
Google Ads No 
Google Tag Manager No 
HubSpot Customer Platform No 
Hummingbird Yes 
Instagram Ads No 
Intercom No 
LinkedIn Ads No 
Meta Ads No 
Microsoft Clarity No 
Sensorberg No 
Shoprocket No 
Signable No 
SiteLink Web Edition Yes 
Stripe Billing No 
Stripe Identity No 
WebSelfStorage Yes 
Xero No 
monday AI work platform Yes 

Integrations

Cubby No 
DATEV Yes 
Google Ads Yes 
Google Tag Manager Yes 
HubSpot Customer Platform Yes 
Hummingbird No 
Instagram Ads Yes 
Intercom Yes 
LinkedIn Ads Yes 
Meta Ads Yes 
Microsoft Clarity Yes 
Sensorberg Yes 
Shoprocket Yes 
Signable Yes 
SiteLink Web Edition No 
Stripe Billing Yes 
Stripe Identity Yes 
WebSelfStorage No 
Xero Yes 
monday AI work platform No 

Pricing Details

$2.25 per month
Free Trial No 
Free Version No 

Pricing Details

Our pricing is calculated on the number of units you have at your facilities.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Kinnovis

Founded

2021

Country

Austria

Website

kinnovis.com

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

Product Features

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments Yes 
Owner Portal Yes 
Tax Management Yes 
Tenant Management Yes 
Tenant Portal Yes 
Tenant Screening Yes 
Vacancy Tracking Yes 
Website Management Yes 

Self Storage

Customer Management Yes 
Deposit Tracking Yes 
Gate/Access Control Yes 
Interactive Property Map Yes 
Late Fee Calculation No 
Lead Management Yes 
Move-In / Move-Out Wizard Yes 
Multi-Location Yes 

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