Average Ratings 0 Ratings
Average Ratings 12 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
IDprop is a cloud-based property management system that provides fraud risk mitigation and a comprehensive, scalable, cloud platform. Each client has their own database and encryption key. Choose only the modules you need or request customization.
We cover all aspects of Property Management: Commercial, Retail, Industrial, Residential, Single, Multi-Family, Affordable Housing, Community Associations and Student Housing.
Key Features
• Security and Fraud Risk Mitigation: Your database, encryption key, and key-based 2-FA that are close to hack-proof.
• Accounting (Journal, GL, AP, AR, Assign Expenses, Trial Balance, Ageing Reports, Fixed Asset Depreciation), customised for Property Management
• Online Invoicing and Payments
• Comprehensive Maintenance with fraud controls
• Compliance
• Transaction Management
• Arrears Management
• CRM, Encrypted Messaging with Inbox, Sent Items and Message Threads, Manage Leads & Vacancies
• Surveys
• E-Signing, onboarding, Tenant Screening, Biometric ID Verification
• Project Management: Assign Resources and Monitor Projects with Gantt Charts
• Document Management
• Real-Time Reports
• 9 Dashboards with live data & charts
• Valuations
• Investment Reports
API Access
Has API
API Access
Has API
Integrations
6Storage
CSG Forte
Cubby
Forte
Hummingbird
SiteLink Web Edition
Stripe
Stripe Billing
WebSelfStorage
monday AI work platform
Integrations
6Storage
CSG Forte
Cubby
Forte
Hummingbird
SiteLink Web Edition
Stripe
Stripe Billing
WebSelfStorage
monday AI work platform
Pricing Details
$2.25 per month
Free Trial
Free Version
Pricing Details
£0.75/unit/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
IDprop
Founded
2018
Country
United Kingdom
Website
prop.idcheck.tech
Product Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
Product Features
Commercial Real Estate
Brand Management
CRM
Cash Flow Analysis
Critical Date Alerts
Deal Management
For Appraisers
For Brokers
For Investors
For Property Managers
Portfolio Management
Strategic Planning
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Lease Management
Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location