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Average Ratings 12 Ratings

Total
ease
features
design
support

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

IDprop is a cloud-based property management system that provides fraud risk mitigation and a comprehensive, scalable, cloud platform. Each client has their own database and encryption key. Choose only the modules you need or request customization. We cover all aspects of Property Management: Commercial, Retail, Industrial, Residential, Single, Multi-Family, Affordable Housing, Community Associations and Student Housing. Key Features • Security and Fraud Risk Mitigation: Your database, encryption key, and key-based 2-FA that are close to hack-proof. • Accounting (Journal, GL, AP, AR, Assign Expenses, Trial Balance, Ageing Reports, Fixed Asset Depreciation), customised for Property Management • Online Invoicing and Payments • Comprehensive Maintenance with fraud controls • Compliance • Transaction Management • Arrears Management • CRM, Encrypted Messaging with Inbox, Sent Items and Message Threads, Manage Leads & Vacancies • Surveys • E-Signing, onboarding, Tenant Screening, Biometric ID Verification • Project Management: Assign Resources and Monitor Projects with Gantt Charts • Document Management • Real-Time Reports • 9 Dashboards with live data & charts • Valuations • Investment Reports

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

6Storage
CSG Forte
Cubby
Forte
Hummingbird
SiteLink Web Edition
Stripe
Stripe Billing
WebSelfStorage
monday AI work platform
storEDGE

Integrations

6Storage
CSG Forte
Cubby
Forte
Hummingbird
SiteLink Web Edition
Stripe
Stripe Billing
WebSelfStorage
monday AI work platform
storEDGE

Pricing Details

$2.25 per month
Free Trial
Free Version

Pricing Details

£0.75/unit/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

IDprop

Founded

2018

Country

United Kingdom

Website

prop.idcheck.tech

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Product Features

Commercial Real Estate

Brand Management
CRM
Cash Flow Analysis
Critical Date Alerts
Deal Management
For Appraisers
For Brokers
For Investors
For Property Managers
Portfolio Management
Strategic Planning

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Lease Management

Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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