Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
More than just a rental tool, ClickandStor® Online Rental Suite serves as a comprehensive platform designed to boost revenue, improve rental security, and elevate the visibility of your facility. Recognized as the most innovative product in self-storage, ClickandStor® Online Rental Suite transcends traditional industry benchmarks. It revolutionizes the self-storage experience by being the first of its kind, offering features specifically curated for both you and your tenants. Benefit from a variety of unique functionalities, including SureScan ID Verification, which stands out as one of the pioneering biometric security technologies in the self-storage sector. This system is not only secure and efficient but also incredibly user-friendly. By implementing this technology, you can foster tenant accountability and streamline the rental process in just two straightforward steps. Additionally, the eSign Lease Customization feature empowers facility owners to take charge of their rental procedures through ClickandStor® Online Rental Suite’s Performance Dashboard™, allowing for easier checkout verification and a more enjoyable experience for renters. The seamless integration of these features sets a new standard for the self-storage industry, ensuring that facilities can operate more effectively and meet the needs of their customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Cubby
Yes
Hummingbird
Yes
SiteLink Web Edition
Yes
Storage Commander Cloud
No
WebSelfStorage
Yes
monday AI work platform
Yes
storEDGE
Yes
Integrations
Cubby
No
Hummingbird
No
SiteLink Web Edition
No
Storage Commander Cloud
Yes
WebSelfStorage
No
monday AI work platform
No
storEDGE
No
Pricing Details
$2.25 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
The Storage Group
Founded
2010
Country
United States
Website
www.storageinternetmarketing.com/clickandstor-online-rental-suite/
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
Product Features
Self Storage
Customer Management
Yes
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
Yes
Move-In / Move-Out Wizard
Yes
Multi-Location
Yes