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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Calcumate is an innovative tool designed as a 3D size guide and space calculator, catering specifically to self-storage and moving companies for integration into their websites. This tool assists customers in estimating the required amount of storage or truck space by allowing them to input their items, subsequently displaying the most suitable unit sizes in a visual 3D format. It seamlessly connects with various self-storage platforms such as Storeganise, Stora, and 6Storage, enabling users to navigate directly to booking options or generating leads. Among its standout features is the location-aware mode called “CalcumateGEO,” which identifies or allows users to select their nearest facility, providing tailored unit size recommendations and direct booking links specific to that location. The primary goal of Calcumate is to streamline the customer journey, minimize inquiries regarding unit selection, enhance conversion rates, and simplify decision-making for potential renters when it comes to choosing the right unit sizes. With its widespread adoption, Calcumate is currently utilized by thousands of facilities across more than 30 countries, proving its effectiveness and popularity in the industry. This tool not only saves time for customers but also significantly boosts efficiency for businesses in the self-storage sector.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

6Storage
SiteLink Web Edition
Cubby
Easy Storage Solutions
G5
Hummingbird
Stora
Storeganise
WebSelfStorage
WordPress
monday work management
storEDGE

Integrations

6Storage
SiteLink Web Edition
Cubby
Easy Storage Solutions
G5
Hummingbird
Stora
Storeganise
WebSelfStorage
WordPress
monday work management
storEDGE

Pricing Details

$2.25 per month
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Calcumate

Country

Australia

Website

calcumate.co

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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