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Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Bidrento is a comprehensive property management software and tenant experience application that consolidates property, lease, accounting, and daily management tasks into a single user-friendly platform. By empowering landlords and property managers to oversee leases and tenant communications seamlessly while on the move, it enhances operational efficiency. With its sophisticated workflow automation and integration capabilities, Bidrento significantly boosts revenue and simplifies the expansion of real estate portfolios.
Designed specifically for professional landlords and property management firms, the software features a dedicated tenant app that ensures a streamlined experience for residents. This app facilitates hassle-free tenant onboarding, enables the submission of maintenance requests, supports invoice payments, and allows the ordering of additional services, all of which contribute to improved tenant satisfaction and retention.
Moreover, Bidrento serves both commercial and residential property owners and managers, providing functionalities for invoicing, payment processing, cost distribution, and real-time maintenance tracking, along with the ability to offer supplementary services—all within one adaptable and intuitive solution. Ultimately, this platform not only enhances operational capabilities but also fosters stronger relationships between property managers and tenants.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
6Storage
ASSA ABLOY Academy
Cubby
Hummingbird
Mailgun
Microsoft Dynamics 365
SALTO KS
SiteLink Web Edition
Stripe
WebSelfStorage
Integrations
6Storage
ASSA ABLOY Academy
Cubby
Hummingbird
Mailgun
Microsoft Dynamics 365
SALTO KS
SiteLink Web Edition
Stripe
WebSelfStorage
Pricing Details
$2.25 per month
Free Trial
Free Version
Pricing Details
$48/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
Bidrento
Founded
2020
Country
Europe
Website
bidrento.com
Product Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
Product Features
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management