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Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Bid13 serves as an online platform that links operators of storage facilities with individuals looking to purchase the contents of abandoned or overdue storage units through auction events. By allowing facility owners to sign up at no cost and list their units for auction, the site provides a seamless way for them to rid themselves of unclaimed items; meanwhile, buyers can easily search for auctions by ZIP code or region, access a map of available auctions, review public auction announcements, and place bids on the units. Additionally, the platform features a section for frequently asked questions for both buyers and facility owners, a community forum for engaging discussions, and email notifications for new auctions in the vicinity. To enhance user experience, it also showcases "success stories" from buyers and testimonials from facility operators regarding the platform's efficiency and the quick turnover of units. Ultimately, Bid13 aims to simplify the auction experience for both parties, enabling operators to clear out their units and regain value while providing buyers with opportunities to discover unique items. The combination of these features positions Bid13 as a valuable resource in the storage auction marketplace.
API Access
Has API
API Access
Has API
Integrations
6Storage
Cubby
Hummingbird
SiteLink Web Edition
Tenant
WebSelfStorage
monday work management
storEDGE
Integrations
6Storage
Cubby
Hummingbird
SiteLink Web Edition
Tenant
WebSelfStorage
monday work management
storEDGE
Pricing Details
$2.25 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
Bid13
Founded
2012
Country
United States
Website
bid13.com
Product Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
Product Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location