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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AutoReception serves as an AI-driven receptionist platform that operates around the clock, utilizing advanced conversational AI to manage business phone calls. This innovative system efficiently captures leads, schedules appointments, transfers urgent inquiries, addresses frequently asked questions, and delivers SMS or email summaries of calls to your team. Businesses have the flexibility to tailor call handling procedures with specific knowledge, personalized scripts, designated operating hours, and established escalation protocols. Additionally, the platform seamlessly integrates with various scheduling and business management tools, such as Phorest, enabling customers to effortlessly book, modify, or cancel appointments automatically. Designed to minimize missed calls and enhance the speed of customer interactions, AutoReception also aims to alleviate repetitive administrative tasks while ensuring a professional experience for customers at all times. Operating in the cloud, it requires no extra hardware and can usually be set up within a single business day, making it a convenient solution for modern enterprises. Furthermore, this adaptability means that businesses can scale their operations without the burden of traditional call management systems.

Description

FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Calendly No 
Cliniko No 
Fergus No 
Google Calendar No 
HubSpot CRM No 
Microsoft 365 No 
ServiceM8 No 

Integrations

Calendly Yes 
Cliniko Yes 
Fergus Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
ServiceM8 Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AutoReception

Founded

2025

Country

Australia

Website

autoreception.com.au/ai-receptionist

Vendor Details

Company Name

Digital Waves

Country

New Zealand

Website

www.firstvoice.co.nz

Product Features

Product Features

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