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Description
AutoReception serves as an AI-driven receptionist platform that operates around the clock, utilizing advanced conversational AI to manage business phone calls. This innovative system efficiently captures leads, schedules appointments, transfers urgent inquiries, addresses frequently asked questions, and delivers SMS or email summaries of calls to your team.
Businesses have the flexibility to tailor call handling procedures with specific knowledge, personalized scripts, designated operating hours, and established escalation protocols. Additionally, the platform seamlessly integrates with various scheduling and business management tools, such as Phorest, enabling customers to effortlessly book, modify, or cancel appointments automatically.
Designed to minimize missed calls and enhance the speed of customer interactions, AutoReception also aims to alleviate repetitive administrative tasks while ensuring a professional experience for customers at all times. Operating in the cloud, it requires no extra hardware and can usually be set up within a single business day, making it a convenient solution for modern enterprises. Furthermore, this adaptability means that businesses can scale their operations without the burden of traditional call management systems.
Description
CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.
API Access
Has API
API Access
Has API
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Screenshots View All
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Integrations
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Integrations
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Pricing Details
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Free Trial
Free Version
Pricing Details
$79/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AutoReception
Founded
2025
Country
Australia
Website
autoreception.com.au/ai-receptionist
Vendor Details
Company Name
TetraCore
Country
United States
Website
callsaround.com
