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Description
AutoPoint's dealership and service center software revolutionizes the experience of vehicle ownership by integrating all essential services needed to deliver exceptional automotive customer care. By offering cutting-edge tools, we equip dealerships and OEMs with a strong technological foundation that clarifies sales processes and enhances customer loyalty. This extensive software suite encompasses everything required for dealerships and OEMs to boost sales, initiate successful digital and email marketing initiatives, deliver maintenance assistance, manage proper documentation, and foster customer retention. With our all-encompassing software solution, you receive unwavering support throughout every phase, guaranteeing a high level of customer satisfaction and loyalty. Ultimately, our platform not only streamlines operations but also builds lasting relationships with customers, paving the way for future success.
Description
Automotive software made for dealerships…
Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Accur8 TMS
Yes
AlertMiner
No
CDK Global
No
DAS Technology
Yes
DriveCentric
No
One Auto API
Yes
ProMax Unlimited
No
VinSolutions Connect CRM
No
Xtime
No
myKaarma
Yes
Integrations
Accur8 TMS
No
AlertMiner
Yes
CDK Global
Yes
DAS Technology
No
DriveCentric
Yes
One Auto API
No
ProMax Unlimited
Yes
VinSolutions Connect CRM
Yes
Xtime
Yes
myKaarma
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Volie’s pricing is tailored based on your setup—whether you're a single-store operation, have a centralized BDC, or run separate sales and service BDCs. We offer flexible plans tailored to your needs, with volume discounts available for multiple stores.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Solera
Founded
2005
Country
United States
Website
www.autopoint.com
Vendor Details
Company Name
Volie
Founded
2017
Country
United States
Website
www.volie.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
Yes
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
No
Lease Management
No
New Car Dealer
Yes
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Automotive CRM
Call Logging
Yes
Contact Management
Yes
Customer Support
Yes
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
