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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An analysis of 1 million heavily loaded trucks that passed through weigh-in-motion scales indicated that 92% of these vehicles were far from their full capacity. AutoO2 addresses this issue by transforming shipping requirements—such as the movement of goods from a manufacturing facility to a distribution center—into optimized, cost-effective truckloads that utilize nearly every available pound or cubic inch of space. The resulting loads are not only compliant with regulations but also free from damage and fully maximized. Manufacturers often ship products using slip-sheets or bundles, which facilitates the creation of loads that can occupy more floor positions compared to traditional palletized methods. For instance, when stacks measuring 1.02 meters by 1.2 meters are loaded with their wider dimension aligned along the trailer's length, a 16-meter trailer can accommodate only 15 rows, leading to a 0.7-meter gap at the rear. Conversely, if the stacks measure 1.0 meter by 1.2 meters, the same trailer can fit 16 rows, eliminating any waste. However, a challenge arises due to the diverse range of product footprint sizes in the shipping process, complicating load optimization further.

Description

A 50% decrease in high bill inquiries has led to improved customer satisfaction. By proactively identifying cases that may lead to customer support needs, companies can preemptively address concerns. Implementing straightforward, timely, and actionable notifications offers a sophisticated method to engage with customers proactively, which helps lower the number of incoming calls. Providing tailored, proactive explanations for those who experience unexpectedly high bills prepares customers for potential changes in their energy usage patterns. Additionally, notifying customers about upcoming seasonal transitions and offering energy-saving suggestions can further enhance their experience. Integration with Google Home and Amazon Echo allows for personalized insights, enabling customers to inquire about billing, outages, itemization of appliances, bill forecasts, utility programs, and much more. Call center representatives often face challenges when addressing bill-related inquiries, which can lead to expensive escalations and unnecessary truck rolls. The Bidgely Bill Analyzer, an AI-driven tool for customer service representatives, equips agents with detailed appliance-level usage data for each customer, enhancing their ability to resolve issues effectively. In doing so, it not only streamlines the support process but also fosters a more informed and satisfied customer base.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Databricks No 
Itron Enterprise Meter Data Management No 
Salesforce No 
Snowflake No 

Integrations

Databricks Yes 
Itron Enterprise Meter Data Management Yes 
Salesforce Yes 
Snowflake Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AutoO2

Founded

1990

Country

United States

Website

t-wo.com/software/

Vendor Details

Company Name

Bidgely

Founded

2011

Country

United States

Website

www.bidgely.com

Product Features

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management No 
Location Control No 
Order Management No 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

Product Features

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management Yes 
Demand Planning Yes 
Electricity Yes 
Natural Gas Yes 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

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