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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

PC Bennett’s Automotive ERP software provides a comprehensive, cloud-based enterprise resource planning solution tailored for the automotive aftermarket, leveraging Acumatica Cloud ERP and incorporating industry-specific enhancements to optimize essential back-office tasks such as inventory management, parts fitment, sales orders, service operations, manufacturing processes, supply chain logistics, and customer history all within a single platform. Additionally, their unique AutoFitmentPlus add-on enriches Acumatica’s functionality by incorporating vehicle classification and fitment information, including ACES, PIES, and VIN validation, directly into the ERP system, allowing users to efficiently filter parts and verify correct applications based on year, make, model, and engine specifications, thereby minimizing the need for manual searches and significantly reducing potential errors. This solution also facilitates real-time inventory monitoring, ensures automatic updates to databases, and offers commerce-driven features that synchronize inventory levels and pricing across e-commerce storefronts, making it an invaluable tool for businesses looking to enhance operational efficiency and accuracy. With these capabilities, businesses can not only streamline their processes but also improve customer satisfaction by ensuring the right parts are delivered promptly.

Description

Automotive software made for dealerships… Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP
AlertMiner
CDK Global
DriveCentric
ProMax Unlimited
VinSolutions Connect CRM
Xtime

Integrations

Acumatica Cloud ERP
AlertMiner
CDK Global
DriveCentric
ProMax Unlimited
VinSolutions Connect CRM
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PC Bennett Solutions

Founded

2002

Country

United States

Website

www.pcbennett.com/automotive/

Vendor Details

Company Name

Volie

Founded

2017

Country

United States

Website

www.volie.com

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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