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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Auto-Respond swiftly engages with new leads the moment they come in. Whether a potential customer reaches out via platforms like Yelp, Thumbtack, Facebook Messenger, Facebook Lead Ads, Instagram DMs, Google Local Services Ads, or Nextdoor, the system delivers a tailored response in less than 2 seconds, around the clock, even during nights and weekends. Additionally, an AI voice agent can immediately follow up with a call to the lead. This service is specifically designed for home-service industries (such as plumbers, roofers, HVAC technicians, cleaners, and contractors) where prompt responses are critical; research from MIT's Dr. James Oldroyd shows that delays of even 5-30 minutes significantly reduce the chances of connecting with a lead. An automatic multi-touch follow-up system is in place, sending reminders on Day 1, Day 3, and Day 7, and will cease as soon as the customer responds or books a service. Setting it up is quick and easy, taking less than 2 minutes. The pricing structure is straightforward: $99 per month for Yelp, $99 for Thumbtack, $49 for Facebook Messenger, $19 for Facebook Lead Ads, and an additional $10 per month per voice agent number, plus $1 per minute for outbound calls. Enjoy a 7-day free trial with no contracts, no hidden per-lead fees, and no limitations on the number of leads. This innovative approach not only maximizes response rates but also enhances customer engagement effectively.

Description

Yelp Host is an innovative AI-driven phone assistant designed specifically for restaurants, ensuring that every customer call is addressed efficiently by managing incoming inquiries 24/7. This platform is capable of responding to guest questions, scheduling and altering reservations, providing real-time updates on wait times, blocking unwanted spam calls, collecting special requests, and sending follow-up messages with menus or relevant links, all autonomously without the need for human intervention. Equipped with a robust foundation of restaurant-specific knowledge, the system seamlessly integrates with the establishment's operational processes, offering continuous support even when staff members are busy, unavailable, or off-site. By utilizing Yelp Host, restaurants can significantly enhance the customer experience through quick and precise phone responses, minimize missed opportunities, optimize reservation processes, and allow team members to concentrate more on providing excellent service rather than managing phone inquiries. Ultimately, this technology not only improves operational efficiency but also fosters greater customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Yelp Yes 
Apple Maps No 
Facebook Yes 
Facebook Ads Yes 
Facebook Messenger Yes 
Google Ads Yes 
Google Cloud Search No 
Instagram Yes 
Nextdoor Yes 
Thumbtack Yes 
Yelp Guest Manager No 

Integrations

Yelp Yes 
Apple Maps Yes 
Facebook No 
Facebook Ads No 
Facebook Messenger No 
Google Ads No 
Google Cloud Search Yes 
Instagram No 
Nextdoor No 
Thumbtack No 
Yelp Guest Manager Yes 

Pricing Details

$19/month
Free Trial Yes 
Free Version No 

Pricing Details

$129 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Auto-Respond

Founded

2023

Country

United States

Website

auto-respond.com

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

business.yelp.com/restaurants/products/yelp-host/

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives