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Description
Author-it offers cloud-based authoring solutions specifically designed to meet the demands of various key industry sectors and their tailored applications. As the only fully integrated end-to-end platform available, we create specialized user experiences that effectively address the challenges faced by content creators and enhance the presentation of content. Importing documents from Word, web sources, or older help systems is a straightforward process. Our system automatically disassembles content into individual components, which are then stored in our Component Content Management System, allowing for easy reuse, version control, translation, and more. The Author-it end-to-end CCMS authoring solution enables non-technical writers and subject matter experts to collaborate securely without needing any coding skills. Real-time discussions and approvals of changes streamline the review process, eliminating typical bottlenecks and enhancing overall efficiency. By fostering collaboration, our platform not only improves productivity but also ensures content quality and consistency across projects.
Description
With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux.
Why ClickHelp? Here are some points:
* Easy to use WYSIWYG topic editor, as well as HTML source mode.
* Translation module to create a multi-language documentation site
* Password-protected online help.
* ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
* Powerful full-text search.
* In-depth analytics and reporting.
* Context help engine.
* Branding options.
* Global find and replace.
* Automatic link validation and update.
* Dynamic content support for single-sourcing - snippets, variables, conditional blocks.
* Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers
* Taxonomies
* Readability scores and metrics.
Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.
API Access
Has API
API Access
Has API
Integrations
Bing
Google Analytics
Google Translate
LiveChat
Microsoft Azure
OpenAPIHub
Salesforce
YouTube
Zapier
Zendesk
Integrations
Bing
Google Analytics
Google Translate
LiveChat
Microsoft Azure
OpenAPIHub
Salesforce
YouTube
Zapier
Zendesk
Pricing Details
$200.00/month/user
Free Trial
Free Version
Pricing Details
$175/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AuthorIT Software
Founded
2000
Country
New Zealand
Website
www.author-it.com
Vendor Details
Company Name
ClickHelp
Founded
2010
Country
Armenia
Website
clickhelp.com
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support