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Description
Masterworks Community Engagement is Aurigo’s intelligent solution for modern public engagement and feedback management. It enables government organizations to gather, organize, and analyze constituent input from multiple channels in one centralized platform. AI-driven sentiment analysis automatically categorizes feedback by tone, emotion, and topic. This allows teams to quickly understand public perception without manual review. Interactive, map-based portals make it easier to present projects and collect location-specific comments. Outreach campaigns can extend across social media and multilingual channels to ensure inclusive participation. The platform helps reduce feedback processing time by up to 50%. Built-in compliance tools support federal, state, and local reporting requirements. Real-time dashboards reveal emerging trends and potential project risks early. Masterworks Community Engagement empowers agencies to respond proactively to community needs.
Description
CityProtect, integrated within the CommandCentral Community solution, serves as a public platform designed to enhance community engagement and foster collaboration with law enforcement agencies. This site is intended for public safety organizations interested in joining our network, as well as those seeking assistance and information regarding CityProtect.com. Functioning as a vital link between the public and public safety entities, CityProtect.com helps facilitate communication and collaboration. It is important to note that the homepage and main navigation of CityProtect are not customizable for individual agencies. However, agencies that hold specific subscription plans have the ability to enrich their agency-specific pages with additional content and modify select tip URLs on the crime map. If you are subscribed to the premium version of the crime map, there is an option to personalize the "Submit a Tip" link for incidents and tailor your agency panel. For guidance on these features, please refer to the training section available. Additionally, individual users can efficiently set a default location by creating a designated home link, which enhances their experience on the platform. This functionality ensures that users can quickly access relevant information tailored to their geographic area of interest.
API Access
Has API
API Access
Has API
Integrations
Aurigo Essentials
Aurigo Masterworks
Facebook
X (Twitter)
Pricing Details
$99 per month *billed annually
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aurigo Software Technologies
Founded
2003
Country
United States
Website
www.aurigo.com/products/community-engagement/
Vendor Details
Company Name
CityProtect
Website
cityprotect.com/agency-support
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
