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Description
Aurea Messenger empowers your technology to keep up with your business demands by offering a top-tier enterprise service bus (ESB) that allows for rapid adaptation. This innovative solution lets you seamlessly integrate various technologies without the hassle of lengthy custom implementations or the risks associated with complicated roll-outs. Acting as an advanced messaging bus, Aurea Messenger streamlines the integration of essential systems using either Aurea-designed or bespoke adapters. It effectively addresses complex connectivity challenges across SOA, REST, SaaS, and APIs. With its unified, hybrid integration platform, Aurea Messenger ensures a fluid network connecting applications, data, and devices. It supports reliable and flexible services for the critical exchange of business data, encompassing connectivity, message transformation, routing, transaction mediation, and process orchestration. Furthermore, Aurea Messenger significantly enhances messaging capacity, boasting more than double the messaging capabilities and a tenfold increase in data capacity, while also providing real-time metrics to identify and fix flow-control issues, thereby enhancing overall operational efficiency. Ultimately, this solution is designed to meet the evolving needs of modern businesses and facilitate smooth digital transformation.
Description
Lemur Live Chat Integration offers a comprehensive solution for customer communication by consolidating instant messaging and online chat into a single widget. Support agents can be reached directly through calls, eliminating the need for callbacks. With just a few simple clicks, you can integrate this tool with your website and CRM systems, making it adaptable to any website design. The chat settings can be customized to meet specific business needs and preferences, allowing for a tailored experience. Furthermore, customer data can be transferred seamlessly to CRM systems, enhancing efficiency. Lemur Live Chat encourages innovative approaches to client interaction, enabling communication through live chat or various messenger apps. By integrating Lemur Live Chat into your website and CRM quickly, support managers can receive direct calls and access comprehensive client data immediately after the first interaction. This integration includes popular platforms like Viber, Telegram, WhatsApp, Facebook, and VK, ensuring clients can connect with your support service through their preferred medium. As a result, support agents can handle requests effectively within a unified system while also maintaining organized client information storage. Overall, this integration streamlines support operations and enhances client satisfaction.
API Access
Has API
API Access
Has API
Integrations
Discord
Facebook Messenger
Fresh Relevance
Kommo
LINE
OAuth
Planfix
Skype
Slack
Telegram
Integrations
Discord
Facebook Messenger
Fresh Relevance
Kommo
LINE
OAuth
Planfix
Skype
Slack
Telegram
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aurea
Founded
2012
Country
United States
Website
www.aurea.com/library/messenger/
Vendor Details
Company Name
Lemur
Founded
2018
Country
Poland
Website
lemur.io
Product Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking