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Description
Aura Online serves as a digital library platform designed for the organization and lending of various types of media and documents, catering to both extensive and modest collections, whether they are physical or digital. From books and magazines to art pieces, assistive technology, toys, and important documents, Aura Online enables you to present your cherished collection in an engaging manner, making it readily available to potential borrowers. There is no need for installation, as Aura Online operates fully in the cloud; simply launch your preferred internet browser, log in, and you can start using the intuitive features of Aura Online right away, simplifying the management of your media. Additionally, with the Aura Library borrower app, your patrons can easily access the collection at any time. This seamless integration ensures that your library’s offerings are always within reach for users.
Description
Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.
API Access
Has API
No
API Access
Has API
No
Integrations
3CLogic
No
Creatio
No
Eat App
No
LumenVox
No
LumenVox Voice Biometrics
No
MiaRec
No
Minitab Statistical Software
No
Multi-Domain Security Management
No
OfficeWatch Call Reporting
No
Spok Care Connect®
No
Integrations
3CLogic
Yes
Creatio
Yes
Eat App
Yes
LumenVox
Yes
LumenVox Voice Biometrics
Yes
MiaRec
Yes
Minitab Statistical Software
Yes
Multi-Domain Security Management
Yes
OfficeWatch Call Reporting
Yes
Spok Care Connect®
Yes
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aura Software
Founded
1991
Country
Netherlands
Website
www.auralibrary.com
Vendor Details
Company Name
Avaya
Country
United States
Website
www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf
Product Features
Library Management
Acquisition Management
No
Barcode Scanning
Yes
Barcoding / RFID
Yes
Catalog Management
Yes
Church Libraries
Yes
Circulation Management
Yes
Fee Collection
Yes
Inventory Management
Yes
Law Libraries
Yes
OPAC
Yes
Patron Management
Yes
Periodicals Management
No
Private Libraries
Yes
Public Libraries
Yes
Reserve Shelf Management
No
School Libraries
Yes
Search
Yes
Self Check-in / Check-Out
Yes
Serials Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
