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Description
AuguTech serves as a cloud-driven predictive dialer solution, specifically designed for small to medium-sized enterprises across various sectors. Notable features of AuguTech encompass both inbound and outbound calling capabilities, call recording, automatic dialing, and robust performance analytics. With its automatic and instantaneous functionality, AuguTech can facilitate up to 60 calls per hour for each agent, accommodating as many as 40 stations simultaneously. Additionally, users have the flexibility to configure personalized outbound caller IDs and implement dialing restrictions based on specific time zones. This versatility makes AuguTech an exceptional choice for businesses looking to enhance their communication efficiency.
Description
A complimentary telephony service is available, enabling both incoming and outgoing calls over the Internet, equipped with a diverse array of features tailored for your business needs. You can obtain a variety of Latvian and international phone numbers to receive calls, which can then be redirected to a call center or a mobile device. Enjoy low-cost calling rates within Latvia and internationally, costing just a few cents per minute. Make calls using your existing phone without the necessity of changing your current operator or SIM card. Additionally, you have the ability to play audio messages for each call. The platform provides real-time reports and statistics on calls, while tools like predictive dialers and click-to-call functionalities significantly reduce the amount of time agents spend dialing. An automatic dialer allows recorded messages to be sent to multiple numbers simultaneously. While waiting, customers can listen to music, and calls are routed to either all available operators or the first one to pick up. This comprehensive system enhances communication efficiency and streamlines customer interactions.
API Access
Has API
API Access
Has API
Integrations
Nextiva
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AuguTech
Founded
2010
Country
United States
Website
www.augutech.com
Vendor Details
Company Name
TelTel
Founded
2008
Country
Latvia
Website
www.teltel.io
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics