Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing the Secure Audit, Risk, Compliance & Quality Software, which provides both On-Premise and Cloud-based deployment alternatives. Auditrunner ensures the highest level of security with granular encryption and role-based access control for all audit files and documents that are stored. Your data transfers are safeguarded, enhancing overall security. We have streamlined over 3000 business processes for organizations globally, with our GRC platform modules forming just a portion of these solutions. Whether you choose Cloud-based or On-Premise, you can deploy and begin utilizing the software quickly. Our hassle-free integration process guarantees that you will experience the platform’s advantages within weeks of initiation. Built on a low-code framework, our system is entirely customizable, ensuring compliance with any relevant standard or regulation. Adapt swiftly in today’s dynamic regulatory landscape and effortlessly comply with various legislations without needing external support. The user-friendliness of our platform stands unrivaled, making it an exceptional choice for businesses of all sizes.
Description
The initial phase involves measurement, where we observe that clients frequently assess the customer service provided by their teams by listening to phone calls, analyzing chat interactions, or reviewing posts on social media platforms like Twitter and Facebook. However, the results are often documented in spreadsheets, leading to a situation where, after several weeks, extracting useful insights becomes so cumbersome that the quality program falters. OptiOp simplifies the process by enabling users to effortlessly create and maintain evaluation forms, conduct swift assessments across various skills and communication channels, provide feedback during employee meetings, and keep track of action items. It also measures the time taken to deliver feedback and ensures employees acknowledge receipt of that feedback. Additionally, you can utilize the chatbot feature to request a demo of the service. Furthermore, the advantages extend beyond basic measurements—consistent application of both measurement and feedback is crucial, which is why OptiOp facilitates efficient calibration sessions, uniting your evaluation or quality assurance team for better collaboration and improved outcomes. This comprehensive approach not only enhances service quality but also fosters a culture of continuous improvement within your organization.
API Access
Has API
API Access
Has API
Integrations
Auth0
Facebook
Google
Microsoft 365
Microsoft Azure
Okta
Power BI Embedded
SAP ERP
X (Twitter)
Integrations
Auth0
Facebook
Google
Microsoft 365
Microsoft Azure
Okta
Power BI Embedded
SAP ERP
X (Twitter)
Pricing Details
$850/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Auditrunner
Founded
2016
Country
United States
Website
www.auditrunner.com
Vendor Details
Company Name
At the touch of a button
Founded
2013
Country
United Kingdom
Website
www.optiop.com
Product Features
Audit
Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Data Privacy Management
Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification
GRC
Auditing
Disaster Recovery
Environmental Compliance
IT Risk Management
Incident Management
Internal Controls Management
Operational Risk Management
Policy Management
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Risk Management
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management