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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Transform the way you engage with your customers through courier services. Research indicates that 80% of clients favor communication through messaging platforms like WhatsApp, Facebook Messenger, or Twitter. Our advanced conversational platform streamlines your operations by consolidating messages from popular apps such as WhatsApp, Messenger, Instagram, and Telegram into a single interface, enhancing the shopping journey and ensuring prompt responses through automation. By connecting your primary communication channels, we provide an intelligent solution that improves service visibility and traceability for sales. This automation handles 80% of interactions typically requiring human involvement, leading to a 50% reduction in service costs and a 30% increase in sales. Additionally, we effectively convert 30% of generated marketing leads into actionable opportunities. Our chatbots, fully integrated with WhatsApp, enable you to register, automate, place orders, respond, monitor, and optimize all conversations your company conducts on the platform. This comprehensive approach not only enhances customer experience but also drives business growth significantly.

Description

Intelligent Automation: The Complete Solution Advanced conversational AI and intuitive process automatization workflows allow you to understand your customers' needs and determine the next steps. Ushur is designed for high-contact industries such as financial services, logistics, and insurance. It engages customers via email, apps, SMS, and other channels. Ushur uses conversational AI and intuitive business processes automation workflows to understand what customers are saying and what they want to do next. Our end-to-end platform for automation accelerates time-to-value with features such as a visual builder, powerful data extraction tools, and integrations to backend systems such as Salesforce, ServiceNow, and even legacy systems. It's easy to use and designed for engagement. It's the first truly intelligent platform for process automation that understands your needs and those of your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bootstrap Studio
CodeStream
Cucumber
Desktop.com
FastNode
FreshRSS
Jira Service Management
Laminas
OpenDQ
Pop!_OS
Salesforce
ServiceNow
Slack
SpiceX
WhatsApp
X (Twitter)

Integrations

Bootstrap Studio
CodeStream
Cucumber
Desktop.com
FastNode
FreshRSS
Jira Service Management
Laminas
OpenDQ
Pop!_OS
Salesforce
ServiceNow
Slack
SpiceX
WhatsApp
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Atom

Founded

2018

Country

Panama

Website

atomchat.io

Vendor Details

Company Name

Ushur

Founded

2014

Country

United States

Website

ushur.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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