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Description
Harnessing generative AI, Rovo empowers teams to enhance their decision-making processes and accelerate goal achievement. It enables your teams to access information from all their chosen SaaS applications, facilitating continuous learning and knowledge refinement during their tasks while also enabling quicker responses through virtual agents. As data continues to proliferate across your organization, Rovo effectively consolidates the most pertinent information from all your selected SaaS tools, seamlessly integrating it into your daily workflow. Understanding complex topics often requires numerous inquiries, but with Rovo chat, you can connect with the appropriate teams and extract vital insights until you feel fully informed. Even the most efficient teams can benefit from additional support, and Rovo Agents are designed to comprehend intricate tasks, executing the necessary actions to guide you to success. With readily available specialized agents from the Atlassian marketplace or the option to swiftly create your own, Rovo also allows you to generate, review, and fine-tune content for various communication needs, ranging from product specifications to goal-setting documents. Ultimately, Rovo not only streamlines information access but also enhances collaboration and productivity across your organization.
Description
Your customer feedback is seamlessly aggregated and converted into practical insights through the power of AI. By bringing together diverse feedback from various channels and departments such as sales, support, and customer success, you can ensure no important insight slips through the cracks. Save countless hours by eliminating the cumbersome feedback analysis process with automated tagging that you have full control over. You can easily assess whether your most recent release leads to satisfaction or grievances. Gain clarity on how issues evolve over time with each update, allowing you to identify emerging trends and potential customer frustrations. Validate which topics resonate most with your different customer segments. All feature requests are systematically logged and tagged, enhanced through sophisticated sentiment analysis. With this tool, you can see how your product enhancements have addressed issues or alleviated pain points based on customer feedback. ClientZen accelerates your ability to find answers, empowering you to concentrate on your overarching goals and aspirations while staying attuned to the voice of your customers. This way, you can make informed decisions that drive your business forward.
API Access
Has API
API Access
Has API
Integrations
Slack
Zapier
Canva
Drift
Figma
GitHub
Google Drive
HubSpot CRM
HubSpot Customer Platform
Intercom
Integrations
Slack
Zapier
Canva
Drift
Figma
GitHub
Google Drive
HubSpot CRM
HubSpot Customer Platform
Intercom
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Atlassian
Founded
2002
Country
Australia
Website
www.atlassian.com/software/rovo
Vendor Details
Company Name
ClientZen
Website
clientzen.io
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback