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features
design
support

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Description

Atlas CRM provides a smooth connection between your customer information and Atlassian platforms, giving you valuable insights into your clients' preferences and requirements. Its user-friendly interface ensures that you always have the most up-to-date customer data at your fingertips, eliminating the need to switch between different tools for information. This integration allows you to compile Jira issues and Jira Service Desk requests into a unified view of your customers' needs and desires. You can efficiently manage your sales activities and enhance your conversion rates by tracking leads within a customizable sales funnel. The intuitive layout is designed for optimal user experience, ensuring that accessing customer information is quick and easy. Additionally, templates can be tailored to specify the details you want to retain for each company and contact, with a default template featuring commonly used fields to help you get started promptly. This means you can focus on what matters most: building relationships and closing deals effectively.

Description

Clearlane CAPA is an innovative app designed for Jira Cloud, specifically tailored for teams involved in quality and regulatory compliance within sectors such as medical devices, pharmaceuticals, and ISO 9001 manufacturing. It allows for the transformation of existing Jira work items—such as complaints, nonconformities, deviations, and audit findings—into CAPAs without the need for additional issue types, workflows, or fields. The application facilitates a structured process that encompasses containment measures, a Five Whys root-cause analysis, the formulation of a signed action plan, connections to Jira actions, and a scheduled effectiveness evaluation; if the effectiveness check is deemed insufficient, it loops back to the root-cause analysis phase. Users have the ability to review related CAPAs, utilize JQL for CAPA data searches, export information to CSV format, and create PDF documentation that includes workflow history, actions taken, signatures, and a comprehensive audit trail. Additionally, CAPAs can be initiated directly from requests made through Jira Service Management, and a read-only Rovo agent is available to field inquiries regarding CAPA records. Built upon the Atlassian Forge platform, this app ensures that all records are securely maintained within the customer’s Atlassian environment, providing a seamless integration experience. This unique approach enhances the efficiency and effectiveness of quality management processes for teams in regulated industries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Jira Service Management Yes 
Atlassian Insight Yes 
Atlassian Rovo No 
Confluence Yes 
Jira Work Management Yes 

Integrations

Jira Yes 
Jira Service Management Yes 
Atlassian Insight No 
Atlassian Rovo Yes 
Confluence No 
Jira Work Management No 

Pricing Details

$10 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$59/month
$59/month up to 10 users, then per user; billed by the Atlassian Marketplace, monthly or annual; 30-day free trial
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Avisi

Founded

2015

Country

Netherlands

Website

apps.avisi.com/apps/atlas-crm-overview

Vendor Details

Company Name

Clearlane Apps

Founded

2026

Country

France

Website

clearlaneapps.com/capa/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CAPA

Audit Management No 
CAPA Planning No 
Change Management No 
Complaint Management No 
Incident Management No 
Nonconformance Tracking No 
Quality Control No 
Risk Management No 
Root Cause Analysis No 
Training Management No 

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