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Description
Atennea Incoming stands out as an ideal DMC software tailored for incoming travel agencies, functioning as an ERP-based solution that encompasses a comprehensive array of modules. This software, which is built on Microsoft Dynamics NAV (Navision), is designed to address all essential aspects of running a travel agency, including bookings, hotel accommodations, transfers, excursions, tours, and hotel payments. The hotel booking management feature within this software allows for seamless communication with clients, effectively handling every touchpoint from initial inquiries to final billing. Furthermore, the module enables efficient oversight of guest check-ins and check-outs through a centralized screen, which presents necessary information ranging from individual areas to various tour operator options. In addition to enhancing operational efficiency, Atennea Incoming automates the booking entry process, reducing manual input time and ensuring swift integration with all tour operators' booking systems. Overall, this software proves to be a powerful tool that streamlines the entire workflow of incoming travel agencies.
Description
Yonder serves as a comprehensive guest engagement solution tailored for tour and activity providers. By integrating AI-driven voice and chat assistants with tools for review management and guest interaction, it empowers businesses to efficiently address inquiries, facilitate booking discussions, and maintain ongoing communication with customers. Operators can set up automated replies for frequently asked questions, direct guest requests appropriately, and deliver assistance across various digital platforms. Additionally, Yonder gathers and oversees customer reviews, aids in crafting responses to them, and provides teams with insights to gauge guest feedback effectively. The platform seamlessly integrates with reservation systems and communication services specific to tour operators, and is accessible via web, iOS, and Android applications. Catering to a wide range of tourism enterprises, from small operators to larger, multi-location teams, Yonder is designed to help manage guest inquiries and feedback both prior to and following a tour or activity, ensuring a cohesive experience for all customers involved. This makes it an invaluable asset for enhancing overall guest satisfaction and operational efficiency.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Checkfront
No
Facebook Messenger
No
FareHarbor
No
IBIS
No
Instagram
No
Peek Pro
No
Rezdy
No
The Flybook
No
Ventrata
No
WaveRez
No
Integrations
Checkfront
Yes
Facebook Messenger
Yes
FareHarbor
Yes
IBIS
Yes
Instagram
Yes
Peek Pro
Yes
Rezdy
Yes
The Flybook
Yes
Ventrata
Yes
WaveRez
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Quonext
Founded
2004
Country
Spain
Website
www.quonext.com/en/tourism/software-management-erp-leisure-industry-travel-agencies-incoming-dmc
Vendor Details
Company Name
TOMIS Holdings
Founded
2017
Country
United States
Website
www.yonderhq.com
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
Yes
GDS / OTA Integration
No
Itinerary Creation
Yes
Marketing Management
No
Payment Processing
Yes
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
Product Features
Alternatives
Alternatives
No Alternatives
