Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Atendente24h is a Brazilian software-as-a-service solution that offers a round-the-clock WhatsApp chatbot, powered by the generative AI technology of Anthropic Claude, specifically designed for small to medium-sized enterprises aiming to automate customer service, scheduling, and sales without the need for a dedicated support team. Unique features include one month of free service with no credit card requirement, personalized installation by our expert team, AI training tailored to the customer’s frequently asked questions, and no binding contracts or commitments. Currently, over 1,354 businesses across Brazil are utilizing this service. Typical applications span various sectors, such as retail, healthcare, dining establishments, beauty services, driving schools, real estate, and legal practices. The company, Upar.io, is headquartered in Botafogo, Rio de Janeiro, Brazil, and operates within the realms of Chatbot, Customer Support, AI Assistance, WhatsApp Business, and Conversational AI, ensuring diverse solutions for modern business challenges. With its innovative approach, Atendente24h is revolutionizing how businesses connect with their customers.

Description

Callix is a cloud contact center solution developed in Brazil, designed to handle high-volume tasks such as sales, collections, customer support, and market research. Each concurrent license encompasses features for both inbound and outbound voice communications, including Preview, Power, and Predictive dialing (allowing up to 10 calls per agent), as well as multilevel IVR, callback queues, live monitoring with whispering and barge-in capabilities, call recording, and real-time analytics. The platform's Reverse IVR functionality can initiate as many as 5,000 calls daily per license, directing respondents to either an agent or a WhatsApp template. Furthermore, Callix provides an official Meta WhatsApp Business API service that features a shared inbox, an AI-driven chatbot, bulk messaging templates, and oversight tools. Additional features include a cloud PBX system, local caller ID capabilities, CRM integrations, an accessible REST API, and webhooks, all with data securely stored within Brazil. Licensing is offered on a concurrent basis and is billed monthly in Brazilian reais, eliminating the need for long-term commitments. Accounts can be operational within just three business hours, and the platform is currently utilized by over 800 companies, showcasing its popularity and reliability in the market. The rapid deployment and versatile features make Callix an attractive choice for businesses looking to enhance their communication strategies.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp Yes 
Pipedrive No 

Integrations

WhatsApp Yes 
Pipedrive Yes 

Pricing Details

$59/month
Free Trial Yes 
Free Version No 

Pricing Details

R$89/license/month
Voice starts at R$89/month per concurrent agent license, with telephony charged by usage. Discador starts at R$199/month per license, WhatsApp at R$99/month plus a one-time R$400 activation fee, and Reverse IVR at R$119/month. WhatsApp message charges from Meta may also apply. Plans are billed monthly without a long-term contract; published entry prices cover up to three licenses, with custom pricing for four or more.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Upar.io

Founded

2024

Country

Brazil

Website

atendente24h.com

Vendor Details

Company Name

Callix

Founded

2012

Country

Brazil

Website

www.callix.com.br/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

Alternatives

No Alternatives
plusoft AI Reviews

plusoft AI

Plusoft