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Average Ratings 0 Ratings
Description
Asytra Trace is a web-based application that provides digital assembly guidelines and facilitates execution on the shop floor. Operators utilize version-controlled work instructions linked to serial numbers, which include necessary measurements, quality control checks, images, and required sign-offs. For each serial number and procedural step, Trace meticulously logs the identity of the operator, timestamps, any issues encountered, comments, quality results during production, and approvals from supervisors. This capability allows production and quality assurance teams to quickly audit a unit, respond to customer inquiries, and export build records within minutes. Additionally, Trace is engineered for quick integration into shop floor operations, offering a complimentary 14-day trial to support ease of use. By streamlining these processes, Trace enhances overall efficiency and accountability in manufacturing environments.
Description
ObserveCTI™ streamlines the management process by equipping your organization with a quality assurance solution that delivers selective and intelligent voice and data recordings without requiring a specialized voice logger. All recordings are organized and preserved for future access directly from your computer, a remote site, the internet, or any touchtone phone. Supervisors can monitor multiple locations from their computer, enabling them to manage audits from a centralized point within the organization. Additionally, ObserveCTI™ empowers contact center supervisors to conduct evaluations of agents through a fully integrated auditing feature. Agents are assessed and rated according to criteria tailored to your business's needs. With just a click, supervisors can listen to and analyze recorded calls and screens at the same time. After completing the session, supervisors can leave feedback, save the audit, or send it to the agent or management for further evaluation, ensuring a comprehensive review process. This efficient system enhances accountability and improves the overall quality of service.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Asytra
Founded
2023
Country
Hong Kong
Website
www.asytra.com/trace/
Vendor Details
Company Name
Cacti
Website
www.cacticom.com
Product Features
Manufacturing Execution
Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration