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Average Ratings 0 Ratings
Description
Elevate your customer experience and foster enduring loyalty by seamlessly incorporating our protective and support solutions into your digital framework. Regardless of whether your customers are homeowners or renters, residing in a towering apartment or a charming split-level home, we provide tailored protection options for their living spaces. In the event of unforeseen circumstances, our AI-powered claims process ensures swift and hassle-free resolutions. APEX serves as our global digital delivery platform for Assurant’s offerings, allowing partners to swiftly and effortlessly integrate the appropriate protection, support, or service alternatives into their online environments. Specialty insurers and agents find it straightforward to enhance their portfolios with housing products, benefiting from our extensive support across various sectors, including retail, utilities, telecommunications, and beyond, ultimately enriching the customer journey. This comprehensive approach not only meets diverse needs but also solidifies business relationships for long-term success.
Description
OneTouch is a user-friendly application that enables individuals to efficiently send claims or statements to Apex, access the Apex website, and review previously submitted claims directly from their computer's desktop. For OneTouch to function properly, users must register with Apex EDI and establish a username and password. Once these credentials are set up, users can configure OneTouch to take full advantage of its various features. The OneTouch Search function lets users easily locate their claim and statement files submitted to Apex, offering a convenient way to access this information right from their desktop. Within the search feature, users can look for specific patient names, subscriber IDs, and a variety of other criteria. After initiating a search by clicking the search button, users are automatically logged into their Apex webpage to view the search results. To start the search process, simply select your desired search criterion using the dropdown menu represented by a magnifying glass. This streamlined approach not only saves time but also enhances the overall user experience when managing claims and statements.
API Access
Has API
API Access
Has API
Integrations
DentiMax
OpenPM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Assurant
Country
United States
Website
www.assurant.com/partner-with-us/apex/global-housing
Vendor Details
Company Name
Apex EDI
Founded
1995
Country
United States
Website
onetouch.apexedi.com/UserGuide/OneTouchUserGuide.htm
Product Features
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration