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Description

Asset.Desk is a sophisticated asset management solution designed to help organizations effectively oversee their IT assets. This all-encompassing platform simplifies the process of tracking and organizing various resources, including hardware and software, which leads to improved resource utilization and cost efficiency. Users of Asset.Desk can easily keep an eye on asset lifecycles, spanning from acquisition to disposal, providing essential insights that aid in making well-informed decisions. Its powerful inventory management features guarantee precise asset tracking, significantly lowering the chances of loss or theft. By integrating seamlessly with other IT systems, Asset.Desk boosts operational efficiency through the automation of processes such as software distribution and license management. The tool also boasts customizable reporting capabilities that offer critical data analytics, supporting compliance efforts and strategic planning. Moreover, the intuitive interface ensures that all team members can navigate the software with ease, fostering a collaborative environment for asset management. With its range of features, Asset.Desk stands out as a vital tool for enhancing organizational efficiency and resource oversight.

Description

GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices

API Access

Has API

API Access

Has API

Screenshots View All

No images available

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Integrations

AWS Marketplace
Axonius
Cyberwatch
Dolibarr
Flottix
Google Authenticator
Mattermost
Metabase
Microsoft Teams
Monitorpack Guard
Nagios XI
OverSOC
Securden Endpoint Privilege Manager
Securden Unified PAM
ServiceNav
Slack
Telegram
VoiceDrop.ai
Zabbix
iTop

Integrations

AWS Marketplace
Axonius
Cyberwatch
Dolibarr
Flottix
Google Authenticator
Mattermost
Metabase
Microsoft Teams
Monitorpack Guard
Nagios XI
OverSOC
Securden Endpoint Privilege Manager
Securden Unified PAM
ServiceNav
Slack
Telegram
VoiceDrop.ai
Zabbix
iTop

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€19/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FCS Fair Computer Systems

Founded

1999

Country

Germany

Website

www.fair-computer.de/

Vendor Details

Company Name

TECLIB

Founded

2009

Country

France

Website

glpi-project.org

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Product Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

License Management

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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