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Description
The best value in Calibration Management Software.
Keep a comprehensive record of calibration and validation history while also generating a Recall Report for equipment that is out of calibration. Document all measurement values related to calibration and validation, and ensure that any equipment deemed unfit for its intended use is properly logged with detailed responses. Produce calibration certificates and thoroughly review the accompanying calibration reports for accuracy.
Establish Preventive Maintenance Schedules and create corresponding checklists to ensure all equipment is adequately maintained. Monitor unscheduled maintenance occurrences and generate Fix-It-Tickets as needed to address any issues.
Manage a variety of miscellaneous assets while providing an extensive set of reports for in-depth analysis. Maintain control over calibrated equipment and easily produce a Calibration Recall report whenever necessary. With the Maintenance Due reports, users can quickly check the status of their equipment with just a click.
This system serves as an essential tool for maintaining compliance with QMS standards such as ISO 9001, AS9100, and ISO 13485. Additionally, it allows for the scanning and linking of digital photographs, calibration certificates, or any other electronic documents. Importantly, users can enjoy all these features without the burden of annual maintenance contracts, making it a cost-effective solution for effective equipment management.
Description
Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Marketplace
No
Azure SQL Database
Yes
Linc
No
Microsoft 365
Yes
Sunday Business Systems
Yes
Integrations
Azure Marketplace
Yes
Azure SQL Database
No
Linc
Yes
Microsoft 365
No
Sunday Business Systems
No
Pricing Details
$249 one-time payment
license based on concurrent users
Free Trial
Yes
Free Version
Yes
Pricing Details
$15000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Sunday Business Systems
Founded
2004
Country
United States
Website
sundaybizsys.com/asset-tracking-database/
Vendor Details
Company Name
HigherGround
Founded
1973
Country
United States
Website
www.higherground.com/calibre
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
No
Checkout / Check-In
Yes
Depreciation Tracking
Yes
Disposal Tracking
Yes
Inventory Management
Yes
Location Tracking
Yes
QR Codes
No
Reservations
No
Service History
Yes
Calibration Management
Calibration Instructions
Yes
Calibration Schedules
Yes
Compliance Management
Yes
Device History
Yes
Due Date Tracking
Yes
Gage Management
Yes
Label Printing
Yes
Measurement Readings
Yes
Multi-Station Management
No
Out-of-Tolerance Notification
Yes
Statistical Data Reporting
Yes
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
No
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No
