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Average Ratings 0 Ratings
Description
Askly serves as the ultimate solution for delivering exceptional, multilingual, and automated customer support. Its thoughtfully crafted interface facilitates seamless conversations, visitor insights, analytics, team collaboration functionalities, and beyond. This tool ensures you capture every chance to direct more customers towards completing their purchases, all while avoiding the costs associated with pricey retargeting advertisements. Askly consolidates messages from your website, Facebook, and Instagram, allowing you to respond from a single platform on any device. Featuring quick replies and real-time translation, it simplifies and automates your customer service experience with ease. With comprehensive localization and a suite of premium features, Askly is the only chat solution that fosters visitor trust in your site while easing the workload for your team. By default, Askly initiates interactions in your customers' preferred languages and provides real-time translation capabilities. Its innovative design aims to increase transaction completion rates on your site by recognizing exit intent and offering tailored promotions. Additionally, you can delegate conversations, utilize internal messaging, apply tags, and monitor your team's performance. The user-friendly nature of Askly not only enhances customer interactions but also boosts overall satisfaction.
Description
RolChat is a comprehensive web-based customer support solution that integrates live chat, email, messaging platforms, and ticket management into a unified team inbox. Support agents can access customer profiles, review past interactions, and understand order details all in one place as they respond to incoming inquiries. Additionally, the platform offers CRM functionalities to effectively handle contacts and leads. It features a knowledge base for website visitors, tools for tracking user behavior, automation capabilities, and analytical reports that detail response times and team productivity. Optional AI-driven tools assist with drafting responses, summarizing chats, translating communications, and identifying customer intent by leveraging linked provider accounts and API keys from the customer. RolChat’s interface supports multiple languages and includes a chat widget, as well as applications for both mobile and desktop devices. Subscription plans are structured per company and encompass various support channels, customer management solutions, and team collaboration tools, making it ideal for small to mid-sized support teams, especially in ecommerce and SaaS sectors. This versatility ensures that RolChat meets the diverse needs of its users while facilitating efficient communication and support management.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Instagram
Yes
Anthropic
No
DeepSeek
No
Facebook
Yes
Facebook Messenger
No
Gemini
No
HubSpot CRM
No
LINE
No
Magento
Yes
MiniMax
No
Integrations
Instagram
Yes
Anthropic
Yes
DeepSeek
Yes
Facebook
No
Facebook Messenger
Yes
Gemini
Yes
HubSpot CRM
Yes
LINE
Yes
Magento
No
MiniMax
Yes
Pricing Details
€49 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$19/company/month
Lite is $19 per company per month for up to 3 agents and 1 site, or $190 per year. There is no permanent free plan, and paid plans include a 30-day free trial.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Askly
Country
United States
Website
www.askly.me/
Vendor Details
Company Name
Shifton Inc
Founded
2019
Country
United States
Website
rolchat.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Alternatives
Alternatives
No Alternatives