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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Askly serves as the ultimate solution for delivering exceptional, multilingual, and automated customer support. Its thoughtfully crafted interface facilitates seamless conversations, visitor insights, analytics, team collaboration functionalities, and beyond. This tool ensures you capture every chance to direct more customers towards completing their purchases, all while avoiding the costs associated with pricey retargeting advertisements. Askly consolidates messages from your website, Facebook, and Instagram, allowing you to respond from a single platform on any device. Featuring quick replies and real-time translation, it simplifies and automates your customer service experience with ease. With comprehensive localization and a suite of premium features, Askly is the only chat solution that fosters visitor trust in your site while easing the workload for your team. By default, Askly initiates interactions in your customers' preferred languages and provides real-time translation capabilities. Its innovative design aims to increase transaction completion rates on your site by recognizing exit intent and offering tailored promotions. Additionally, you can delegate conversations, utilize internal messaging, apply tags, and monitor your team's performance. The user-friendly nature of Askly not only enhances customer interactions but also boosts overall satisfaction.

Description

Radman is an online platform for live chat and customer support created by Alpha Online. It allows businesses to incorporate a chat widget on their sites, facilitating the management of customer interactions within a collaborative agent workspace. Teams benefit from features such as saved responses, internal notes, the ability to transfer conversations, access to visitor data, and comprehensive reporting tools. Additionally, users can connect with Telegram and utilize conversation translation, with features varying based on the chosen plan and setup. The workspace accommodates multiple websites, includes agent routing, enables conversation reviews, and allows for real-time supervision. Specifically designed for support and sales teams, Radman offers essential tools for effectively addressing website inquiries and ensuring coordinated responses to customer needs. This platform ultimately enhances communication efficiency and customer satisfaction for businesses aiming to improve their online engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
Magento Yes 
OpenAI No 
PrestaShop Yes 
Shopify Yes 
Telegram No 
Wix Yes 
WooCommerce Yes 

Integrations

Facebook No 
Instagram No 
Magento No 
OpenAI Yes 
PrestaShop No 
Shopify No 
Telegram Yes 
Wix No 
WooCommerce No 

Pricing Details

€49 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

A 14-day free trial is available. Conversation translation requires a customer-provided OpenAI API key; separate OpenAI usage charges may apply.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Askly

Country

United States

Website

www.askly.me/

Vendor Details

Company Name

Alpha Online

Website

radman.chat

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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