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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Askem is a comprehensive platform for website analytics, accessibility monitoring, and user feedback, aimed at assisting organizations in enhancing the quality, compliance, and usability of their digital services through ongoing analysis and the collection of user insights. It conducts automated scans of websites to identify issues pertaining to accessibility standards, broken links, content readability, and general quality, subsequently generating real-time reports that pinpoint these problems and offer practical recommendations for enhancement. The platform's Quality Assurance feature ensures continuous oversight of websites to maintain compliance with accessibility standards such as WCAG 2.1 and 2.2, recognizing various issues in navigation structure, color contrast, labels, and other factors that influence user experience and accessibility. By shifting away from traditional, periodic manual audits, Askem delivers continuous monitoring that identifies issues throughout entire websites and notifies teams via dashboards and automated reports, enabling swift resolution of any detected problems. This proactive approach not only enhances user satisfaction but also fosters a more inclusive digital environment for all.

Description

A SIM issue represents a specific type of concern, whether it be a bug, task, feature request, or concept, and is assigned a distinct issue number for tracking purposes. It is essential to implement a thorough method for recognizing and documenting issues that arise throughout the duration of your project. This process involves conveying details such as issue status, category, priority, assigned personnel, and the overall progression of the issue. By doing so, the project team can effectively evaluate the situation, assess its potential impact, and formulate a strategy for resolution. Additionally, it is important to note that issues can be related to multiple projects simultaneously. The Software Issue Manager plays a crucial role by aggregating pertinent information, thereby offering valuable insights regarding the issues at hand. Issue pages typically include several key sections: Affected Projects, which lists all projects linked to a specific issue; Reported By, detailing the team members who first identified the problem, available in Pro and Enterprise editions; Related Issues, which highlights issues connected by their impact and scope, also found in Pro and Enterprise editions; and Participant, which includes team members actively involved in the resolution process, a feature exclusive to Pro and Enterprise editions. This structured approach not only enhances communication among team members but also streamlines the problem-solving process across multiple projects.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

€199 per month
Free Trial No 
Free Version No 

Pricing Details

$79.99 per year
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Askem

Founded

2016

Country

Finland

Website

www.askem.com

Vendor Details

Company Name

eMarket Design

Founded

1996

Country

United States

Website

emdplugins.com/plugin-features/software-issue-manager-simple-and-effective-issue-tracking/

Product Features

Web Accessibility Testing

ADA Compliance No 
Alerts / Notifications No 
Automated Testing No 
Mobile Accessibility Testing No 
Ongoing Accessibility Monitoring No 
Reporting / Analytics No 
Visualize Accessibility No 
WCAG Compliance No 

Product Features

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

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