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Description
Askem is a comprehensive platform for website analytics, accessibility monitoring, and user feedback, aimed at assisting organizations in enhancing the quality, compliance, and usability of their digital services through ongoing analysis and the collection of user insights. It conducts automated scans of websites to identify issues pertaining to accessibility standards, broken links, content readability, and general quality, subsequently generating real-time reports that pinpoint these problems and offer practical recommendations for enhancement. The platform's Quality Assurance feature ensures continuous oversight of websites to maintain compliance with accessibility standards such as WCAG 2.1 and 2.2, recognizing various issues in navigation structure, color contrast, labels, and other factors that influence user experience and accessibility. By shifting away from traditional, periodic manual audits, Askem delivers continuous monitoring that identifies issues throughout entire websites and notifies teams via dashboards and automated reports, enabling swift resolution of any detected problems. This proactive approach not only enhances user satisfaction but also fosters a more inclusive digital environment for all.
Description
A SIM issue represents a specific type of concern, whether it be a bug, task, feature request, or concept, and is assigned a distinct issue number for tracking purposes. It is essential to implement a thorough method for recognizing and documenting issues that arise throughout the duration of your project. This process involves conveying details such as issue status, category, priority, assigned personnel, and the overall progression of the issue. By doing so, the project team can effectively evaluate the situation, assess its potential impact, and formulate a strategy for resolution. Additionally, it is important to note that issues can be related to multiple projects simultaneously. The Software Issue Manager plays a crucial role by aggregating pertinent information, thereby offering valuable insights regarding the issues at hand. Issue pages typically include several key sections: Affected Projects, which lists all projects linked to a specific issue; Reported By, detailing the team members who first identified the problem, available in Pro and Enterprise editions; Related Issues, which highlights issues connected by their impact and scope, also found in Pro and Enterprise editions; and Participant, which includes team members actively involved in the resolution process, a feature exclusive to Pro and Enterprise editions. This structured approach not only enhances communication among team members but also streamlines the problem-solving process across multiple projects.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
€199 per month
Free Trial
Free Version
Pricing Details
$79.99 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Askem
Founded
2016
Country
Finland
Website
www.askem.com
Vendor Details
Company Name
eMarket Design
Founded
1996
Country
United States
Website
emdplugins.com/plugin-features/software-issue-manager-simple-and-effective-issue-tracking/
Product Features
Web Accessibility Testing
ADA Compliance
Alerts / Notifications
Automated Testing
Mobile Accessibility Testing
Ongoing Accessibility Monitoring
Reporting / Analytics
Visualize Accessibility
WCAG Compliance
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management