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Description
Askem is a comprehensive platform for website analytics, accessibility monitoring, and user feedback, aimed at assisting organizations in enhancing the quality, compliance, and usability of their digital services through ongoing analysis and the collection of user insights. It conducts automated scans of websites to identify issues pertaining to accessibility standards, broken links, content readability, and general quality, subsequently generating real-time reports that pinpoint these problems and offer practical recommendations for enhancement. The platform's Quality Assurance feature ensures continuous oversight of websites to maintain compliance with accessibility standards such as WCAG 2.1 and 2.2, recognizing various issues in navigation structure, color contrast, labels, and other factors that influence user experience and accessibility. By shifting away from traditional, periodic manual audits, Askem delivers continuous monitoring that identifies issues throughout entire websites and notifies teams via dashboards and automated reports, enabling swift resolution of any detected problems. This proactive approach not only enhances user satisfaction but also fosters a more inclusive digital environment for all.
Description
A SIM issue represents a specific type of concern, whether it be a bug, task, feature request, or concept, and is assigned a distinct issue number for tracking purposes. It is essential to implement a thorough method for recognizing and documenting issues that arise throughout the duration of your project. This process involves conveying details such as issue status, category, priority, assigned personnel, and the overall progression of the issue. By doing so, the project team can effectively evaluate the situation, assess its potential impact, and formulate a strategy for resolution. Additionally, it is important to note that issues can be related to multiple projects simultaneously. The Software Issue Manager plays a crucial role by aggregating pertinent information, thereby offering valuable insights regarding the issues at hand. Issue pages typically include several key sections: Affected Projects, which lists all projects linked to a specific issue; Reported By, detailing the team members who first identified the problem, available in Pro and Enterprise editions; Related Issues, which highlights issues connected by their impact and scope, also found in Pro and Enterprise editions; and Participant, which includes team members actively involved in the resolution process, a feature exclusive to Pro and Enterprise editions. This structured approach not only enhances communication among team members but also streamlines the problem-solving process across multiple projects.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
€199 per month
Free Trial
No
Free Version
No
Pricing Details
$79.99 per year
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Askem
Founded
2016
Country
Finland
Website
www.askem.com
Vendor Details
Company Name
eMarket Design
Founded
1996
Country
United States
Website
emdplugins.com/plugin-features/software-issue-manager-simple-and-effective-issue-tracking/
Product Features
Web Accessibility Testing
ADA Compliance
No
Alerts / Notifications
No
Automated Testing
No
Mobile Accessibility Testing
No
Ongoing Accessibility Monitoring
No
Reporting / Analytics
No
Visualize Accessibility
No
WCAG Compliance
No
Product Features
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
Yes
Task Management
Yes