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Description
Askello serves as a web-based tool designed to assist vacation-rental hosts by providing a guest guide platform. Hosts can input a property listing or its link and utilize AI to generate various sections for a personalized property guide, which they can customize before distributing it to their guests via a link or QR code. For those opting for paid plans, an added feature is a guest-facing assistant that responds to inquiries using details from the guide, along with the ability to pinpoint the specific section from which the information is derived. The vendor outlines a complimentary plan that accommodates one property, allowing access to the assistant for an initial 14-day period. Additionally, the host plan is limited to a single property but offers the option to include the assistant and translations for the guide in five different languages. Meanwhile, the portfolio plan supports up to five properties and enables hosts to replicate a finished guide for another listing. However, it's essential to note that the product specifications clearly indicate that Askello does not offer integrations with property management systems, a booking engine, or tools for upselling services to guests. Ultimately, Askello presents a streamlined method for vacation rental hosts to enhance the guest experience through tailored guides and automated assistance.
Description
Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages.
Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system.
What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered.
The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Beds24
No
Hostaway
No
Smoobu
No
iGMS
No
Pricing Details
Free, then €9.90/month
Free Trial
Yes
Free Version
Yes
Pricing Details
€49/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Askello
Website
getaskello.com/
Vendor Details
Company Name
TheReach.ai
Founded
2023
Country
Spain
Website
www.thereach.ai
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Alternatives
No Alternatives
