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Average Ratings 0 Ratings

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features
design
support

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Description

Askable is a comprehensive research operations platform that equips UX and product teams with the tools needed to recruit, conduct, analyze, and report user research all from a single interface. Featuring a user-friendly drag-and-drop study builder for unmoderated tests and the ability to facilitate live video moderation, Askable accommodates a variety of research techniques, including surveys, online tasks, card sorting, tree tests, and diary studies, seamlessly integrating them so users can avoid switching between different tools. Additionally, it offers access to a carefully screened global participant panel spanning over 50 countries, while also managing participant recruitment, scheduling, incentives, and providing in-depth analytics with features like heatmaps, path flows, and AI-driven summaries that highlight emerging themes and patterns. The platform aims to alleviate research bottlenecks and accelerate the delivery of insights, allowing teams to transition more rapidly from study initiation to actionable results. With its all-in-one approach, Askable not only enhances efficiency but also fosters a deeper understanding of user behavior, ultimately driving better product decisions.

Description

Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

App Store No 
Freshdesk No 
Google Play No 
Google Sheets No 
Intercom No 
Microsoft Excel No 
Trustpilot No 
Typeform No 
Zendesk No 

Integrations

App Store Yes 
Freshdesk Yes 
Google Play Yes 
Google Sheets Yes 
Intercom Yes 
Microsoft Excel Yes 
Trustpilot Yes 
Typeform Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Askable

Founded

2016

Country

Australia

Website

www.askable.com

Vendor Details

Company Name

Clientpulse

Country

United States

Website

clientpulse.ai/

Product Features

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