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Description
Askable is a comprehensive research operations platform that equips UX and product teams with the tools needed to recruit, conduct, analyze, and report user research all from a single interface. Featuring a user-friendly drag-and-drop study builder for unmoderated tests and the ability to facilitate live video moderation, Askable accommodates a variety of research techniques, including surveys, online tasks, card sorting, tree tests, and diary studies, seamlessly integrating them so users can avoid switching between different tools. Additionally, it offers access to a carefully screened global participant panel spanning over 50 countries, while also managing participant recruitment, scheduling, incentives, and providing in-depth analytics with features like heatmaps, path flows, and AI-driven summaries that highlight emerging themes and patterns. The platform aims to alleviate research bottlenecks and accelerate the delivery of insights, allowing teams to transition more rapidly from study initiation to actionable results. With its all-in-one approach, Askable not only enhances efficiency but also fosters a deeper understanding of user behavior, ultimately driving better product decisions.
Description
Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.
API Access
Has API
API Access
Has API
Integrations
App Store
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk
Integrations
App Store
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Askable
Founded
2016
Country
Australia
Website
www.askable.com
Vendor Details
Company Name
Clientpulse
Country
United States
Website
clientpulse.ai/