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Description
Engage with comments on posts from various social media platforms while also streamlining customer support through chatbots on channels such as Facebook Messenger and Instagram Direct and Stories. Your entire staff can field inquiries via WhatsApp without needing to exchange phone numbers. By implementing a chatbot, you can efficiently manage service and transactional interactions. This chatbot is accessible around the clock on your website, social media, and WhatsApp, initiating conversations and directing inquiries to the appropriate team. AsisteClick is a cloud-based solution that enables you to assist customers and address their concerns at any time, regardless of their preferred communication channel. Automate as much as 80% of your interactions across your website, Facebook, Messenger, Instagram, and WhatsApp with our intelligent chatbots, ensuring that every significant conversation is addressed by a human representative in real-time. Additionally, AsisteClick simplifies the process for sales and marketing teams to arrange meetings, demonstrations, and presentations through scalable chatbots designed to enhance productivity. This comprehensive approach not only improves customer satisfaction but also optimizes workflow efficiency across your organization.
Description
EveryChan serves as a comprehensive cloud-based contact center and customer support solution that consolidates web chat, email, voice, and social messaging into a unified agent inbox. It facilitates communication through various channels, including WhatsApp, Facebook Messenger, Telegram, and LINE, while managing voice calls within the same interface and offering automatic two-way translation to enhance dialogue between agents and customers in their chosen languages. Teams can efficiently route conversations, oversee multiple brands, and leverage tools such as chatbots, voicebots, an AI receptionist, agent support, suggested responses, and conversation summaries. This platform is particularly tailored for Business Process Outsourcers (BPOs) and multilingual customer experience teams that navigate customer interactions across diverse channels and brands. Additionally, the inclusion of white-label options and seamless integrations with business applications like HubSpot, Google Workspace, Slack, and GitHub allows for tailored workflows. Pricing structures and usage limitations differ across various plans, and certain AI features and voice functionalities may lead to additional usage-based fees. Overall, EveryChan is designed to enhance customer support efficiency and facilitate smoother communication across multiple platforms.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook Messenger
Yes
WhatsApp
Yes
Facebook
Yes
GitHub
No
Google Workspace
No
HubSpot CRM
No
Instagram
Yes
LINE
No
Slack
No
Telegram
No
Integrations
Facebook Messenger
Yes
WhatsApp
Yes
Facebook
No
GitHub
Yes
Google Workspace
Yes
HubSpot CRM
Yes
Instagram
No
LINE
Yes
Slack
Yes
Telegram
Yes
Pricing Details
$6.99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$29/agent/month
The Growth plan starts at $29 per agent/month with annual billing. A 14-day free trial is available. AI and voice usage may incur additional charges.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AsisteClick
Founded
2016
Country
Argentina
Website
www.asisteclick.com
Vendor Details
Company Name
EveryChan
Country
United States
Website
everychan.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No