Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Ascent WorkZone workforce-management system not only predicts your workload but also devises optimal plans to accommodate that workload, translates those plans into practical schedules, allocates workers to those schedules, and makes necessary adjustments as the workload fluctuates, all while assigning tasks to workers in real time. By ensuring that the workforce's size, timing, and makeup align with the tasks at hand, the Ascent WorkZone system effectively reduces your operational costs. Additionally, it minimizes the time that planners, managers, administrators, and supervisors invest in creating plans and managing schedules, leading to further savings. The system is capable of dynamically modifying work schedules to adapt to real-time conditions, effectively responding to changes as they occur. Furthermore, it automatically detects situations such as worker shortages, excess personnel, and unassigned tasks as they arise, offering recommendations for worker reassignments, early departures, and cost-effective extra hours to optimize workforce efficiency. This proactive approach to workforce management not only streamlines operations but also enhances overall productivity.
Description
The 'My Work Scheduler' is an innovative cloud-based application crafted to streamline the organization and improvement of customer service tasks, featuring a variety of tools like a user-friendly drag and drop calendar, integration with Google Maps for location validation, the capability to set up recurring job orders, invoice generation, conversion of work orders into invoices, tracking of invoice payments, tailored reporting, as well as communication via text and email, alongside email marketing campaigns, and additional functionalities. Administrators have the ability to allocate work assignments to all personnel through the intuitive calendar interface, allowing for flexibility to reassign daily schedules among workers or to adjust an employee's workload in response to emergencies, vacations, appointments, or other unforeseen circumstances. Additionally, it offers the functionality to create customer work orders and effectively assign them to team members using the work scheduler calendar, ensuring a smooth operation. This level of organization aids in maintaining productivity and enhancing customer service experiences.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1 per month
Free Trial
Free Version
Pricing Details
$9.98 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ascent Technology
Founded
1986
Country
United States
Website
www.ascent.com
Vendor Details
Company Name
Webcom Innovations
Founded
2015
Country
Canada
Website
myworkscheduler.com
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management