Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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JOpt.TourOptimizer is an enterprise optimization engine for route planning, scheduling, and resource allocation across logistics, transportation, dispatch, and field service operations. It is built for organizations that need to solve complex planning problems under real-world business constraints rather than simple consumer-grade route calculation. The platform supports vehicle routing and scheduling scenarios such as VRP, CVRP, VRPTW, pickup and delivery, multi-depot planning, heterogeneous fleets, and workforce scheduling.
JOpt.TourOptimizer can model time windows, working hours, visit durations, capacities, skills and expertise levels, territories, zone governance, overnight stays, alternate destinations, and custom business rules. This makes it suitable for production deployments where feasibility, transparency, and operational reliability matter. It is designed to generate practical plans that help teams balance travel time, service commitments, workload distribution, and operational cost in demanding enterprise environments.
The solution is available both as an embedded Java SDK and as a Docker-based REST API with OpenAPI and Swagger support. This allows software vendors, enterprise developers, and system integrators to embed advanced optimization into TMS, ERP, CRM, WMS, dispatch systems, customer platforms, and field service applications. With support for scalable integration and modern service architectures, JOpt.TourOptimizer helps organizations improve planning efficiency, service quality, SLA compliance, transparency, and operational resilience at scale. It also supports enterprise integration strategies that require reproducible optimization runs, structured outputs, and flexible deployment models.
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foundU
Experience an all-in-one cloud-based workforce management software, built for Australian businesses. foundU gives managers one system to onboard, schedule and pay their workforce with confidence.
foundU offers simple employee onboarding to help you create a strong employee experience. Enable staff to provide the information, policy acknowledgements, qualifications and availability you need. Create multiple onboarding journeys customisable by position, setting requirements and conditions as you need.
foundU helps drive efficiency and profitability from a single screen. Generate schedules in seconds. Schedule the most appropriate, available people for each shift, while monitoring your wage cost in real-time. Use analytics to optimise costs and resources. Share staff across venues, share schedules via the employee app, make adjustments and swap shifts in a snap, and more.
foundU eases the burden of compliance with its native payroll system. See your platform automatically pay the right amount, make the correct deductions and eliminate hours of admin. Reduce end-of-year stress with STP compliance and workflows. Get ongoing support around the latest award information in easy-to-understand formats.
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AWMS Workforce Management
AWMS serves as a Software as a Service (SaaS) solution designed to enhance the safe and effective management of workforce dynamics within production and logistics environments. The platform enables planners to assign individuals to the most appropriate roles by considering various factors such as the production schedule, the skill set of employees, their physical capabilities, and the potential hazards associated with specific workstations. By utilizing AWMS, organizations can significantly refine their workforce management techniques, resulting in optimized time usage, improved organizational structure, and streamlined operational processes.
Moreover, AWMS offers an intuitive and visually engaging tool that simplifies the scheduling of workers and their assignments to specific stations based on real-time updates regarding their availability, capabilities, and physical constraints. With interactive layouts, users can effectively oversee staff performance on individual tasks over both short and extended durations, leading to enhanced resource allocation and productivity across all sectors. The ability to adapt to changes swiftly ensures that companies can maintain high operational efficiency while prioritizing the safety and well-being of their employees.
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