Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Ascent WorkZone workforce-management system not only predicts your workload but also devises optimal plans to accommodate that workload, translates those plans into practical schedules, allocates workers to those schedules, and makes necessary adjustments as the workload fluctuates, all while assigning tasks to workers in real time. By ensuring that the workforce's size, timing, and makeup align with the tasks at hand, the Ascent WorkZone system effectively reduces your operational costs. Additionally, it minimizes the time that planners, managers, administrators, and supervisors invest in creating plans and managing schedules, leading to further savings. The system is capable of dynamically modifying work schedules to adapt to real-time conditions, effectively responding to changes as they occur. Furthermore, it automatically detects situations such as worker shortages, excess personnel, and unassigned tasks as they arise, offering recommendations for worker reassignments, early departures, and cost-effective extra hours to optimize workforce efficiency. This proactive approach to workforce management not only streamlines operations but also enhances overall productivity.
Description
The concept of Automation Singularity embodies a progressive, customer-focused, and agile environment dedicated to ongoing enhancement and optimization through an evolved workforce, thereby broadening the scope of opportunities. This approach highlights the essential role of human experts, whose creativity and empathy drive customer engagement, while they are supported by digital workers that excel in productivity and reliability. At EdgeVerve, we foresee a future where these two elements—human capabilities and digital efficiency—intersect to develop a new paradigm of the workforce, fostering a collaborative dynamic among individuals, processes, and technology. As the trend of automation accelerates, organizations must establish a robust groundwork to embark on the journey toward autonomous operations, which represents the ultimate phase of a future workforce. For instance, implementing automated finance and accounting solutions across over 60 nations for a prominent Health-Tech company, streamlining order processing and invoicing for a major petrochemical firm, and enhancing contact center operations through intelligent automation all serve to boost agent efficiency and provide a superior customer experience. Ultimately, the integration of these elements positions businesses to thrive in the evolving landscape of work.
API Access
Has API
No
API Access
Has API
No
Integrations
ABBYY Mobile Capture
No
Pricing Details
$1 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ascent Technology
Founded
1986
Country
United States
Website
www.ascent.com
Vendor Details
Company Name
EdgeVerve
Founded
2014
Country
India
Website
www.edgeverve.com/assistedge/
Product Features
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
Yes
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
No
Code-free Development
No
Image Recognition
No
Optical Character Recognition
No
Process Builder
No
Third Party Application Integration
No
Unattended Automation
No