Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Arya is a cutting-edge AI system designed to refine business processes, elevate customer satisfaction, and facilitate informed decision-making. Drawing inspiration from the mathematical prowess and analytical insight of Aryabhata, Arya equips companies with actionable data, automated processes, and forward-looking intelligence to enhance productivity and performance across various departments.
Among its key features is the Quality Auditor, which evaluates agent-customer interactions through a structured scoring system to guarantee adherence to compliance standards, communication effectiveness, and training precision. Additionally, the Co-Pilot functionality seamlessly integrates with CRM and IVR systems, providing agents with real-time summaries and guidance on standard operating procedures during calls. The Coaching module offers tailored AI-driven support that emphasizes tone, pronunciation, and the development of soft skills to boost service quality. Lastly, the Digital Cockpit forecasts key performance indicators such as Customer Satisfaction (CSAT) and Net Promoter Score (NPS), tracks workload distribution, and aids in data-informed resource allocation to optimize operational efficiency. This comprehensive suite of tools makes Arya a vital asset for organizations seeking to stay ahead in a competitive landscape.
Description
Scyantra empowers companies to streamline complex data processing, automate workflows and make data-driven decision with speed.
Our AI-powered platform offers advanced data management, analytics and visualization solutions in one place. Scyantra helps you unlock the full power of your data. From business intelligence to workflow automation, data security to predictive analytics.
Our AI-driven ecosystem will transform your operations through intelligent automation. You'll gain deep insights from real-time data analytics and increase efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Omind
Founded
2020
Country
United States
Website
www.omind.ai/products/arya/
Vendor Details
Company Name
Scyantra
Founded
2019
Country
United States
Website
www.arkatiss.com
Product Features
Product Features
Data Management
Customer Data
No
Data Analysis
No
Data Capture
No
Data Integration
No
Data Migration
No
Data Quality Control
No
Data Security
No
Information Governance
No
Master Data Management
No
Match & Merge
No